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I have BOATUS insurance and recently was invovled in an accident the my
insurance company (BoatUS) told me that they would not pay for the entire cost of repairs becuase some was due to wear and tear, eventhough i would not have had it repaired if it wasn't for the accident. Basically a spring broke and in order to repair it they had to replace the others becuase it was unsafe to repair just one. They sent out a marine surveyor and after that I recieved a check for 1/4 of the repair amount.. Basically my question is has anyone had the similar situation? Or, is there a way to complain and/or talk with someone higher about the claim / settlement??? If so, how should i approach the situation??? any help is apprecaited... this is my first accident and encounter with the insurance company. Thanks!! |
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