I can send that statement. I have purchased MANY things over the years
from boaters world. The prices are generally cheaper with the only
exception may be a good sale from West Marine. Other than that, they
have always had the basic items that I needed and never gave me a
problem. I even purchased expensive electronics from them and never
had a problem if I had to return it.

ObiWan Kenobi wrote:
" wrote in
ups.com:

Will it make any difference if the item actually shows up on an
overnight basis, as promised, and you get what you paid for?

Not the point. Once the item leaves their facility, it is in the custody
of the courier (in this case FedEx). It's not BoatersWorld's
responsibility any more.

May or may not be true. Where was the free-on-board (FOB) point? This
is where title to the item goes from the seller to you. If they ship
'FOB destination', they retain title and responsibility for the
merchandise until you get it. They are responsible for any claims
against the carrier or tracking of the shipment. If they don't give
you the number, so what? The merhcandise isn't yours until they
deliver it to you.

FOB origin means the title passes to you when they give it to the
carrier. In this case you should be allowed a traking number as the
carrier has *your* stuff.

Sounds like they shipped FOB destination and are accepting
responsibility for it until you get it.

"ObiWan Kenobi" wrote in message
...
" wrote in
ups.com:



Dan J.S. wrote:
"ObiWan Kenobi" wrote in message
...
Ordered an item for overnight delivery (about $80 shipping) and
THEY WON'T GIVE ME THE TRACKING NUMBER. "Company policy for
security reasons". WTF? Every other online vendor I've EVER dealt
with has IMMEDIATELY provided a tracking number upon shipment.

F*ck 'em, I say. No part of the BW enterprise (Ritz Camera, Greg
Norman Collection golfwear, Fishing Only, RitzPix) is ever getting
a penny from me again.

I ordered from them online and had the tracking sent to me via
email... no problem...


Stay tuned boys and girls, will Obi Wan Kenobi return to this forum
today to report that his package did, indeed, arrive "overnight" as
promised, or will we be left to draw our own conclusions from an
ominous silence?

The point I was making - had you been reading along - wasn't whether the
item would indeed arrive on time (and in fact it did). The point is
BW/Ritz's idea that they feel entitled to know the tracking number
THEMSELVES but refuse to provide it to THEIR CUSTOMER. This even though
THEY NO LONGER HAVE ANY CONTROL over the package once it leaves their
warehouse and is in FedEx's (or another carrier's) custody.

Why would their online ordering be different?