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Wow, remind me not to see you if I want to buy a boat.
wrote in message ups.com... What's a buyer to think g? ******* Ah, yes. The old "see me last" pitch. A buyer is to think that both salespeople are reluctant to spend the afternoon demoing the boat knowing full well that when they move in for the close you've got a built-in blowout, "But I haven't tried Brand X yet!" The best chance to close you, and at the highest negotiatied price, is during the "excitement" following your test spin. If both boats are fairly comparable, odds are that you *will* buy the boat you demo last. The first boat would have to make some sort of enormous impression that goes well beyond merely being competitive in its class to remain the favorite as you take the second boat out and get all jazzed, again. The second salesman also has the advantage of learning from the first salesman's errors and/or your reactions. Just about the time you comment, "I would have bought that other boat, but I don't like the idea of construction characteristic X," the second salesman suddenly gets very stupid about whether his boat also incorporates the same item. If the items are similar in price, and the price is negotiable, the second salesperson also enjoys the advantage of dealing with a customer who has some idea of what it will take to buy the other product. Even if you play your cards close to the vest and don't divulge the "deal" you've been offered, you still have a basis for comparison and are more likely to make a decision when you believe you are offered an equally competitive or more favorable deal by the second dealer. All the first salesman can hope for is that the second salesman will really screw up. Knocking the product is a classic. Second guy says, "You demo'd the Brand X? What a piece of crap! I wouldn't try to paddle across a mudpuddle in one of those!" Buyer thinks, "Hmmm, my research led me to believe that Brand X and Brand Y were both pretty good boats, but if the Brand Y guy is right and there's all this stuff wrong with Brand X, my reasearch on Brand Y is probably not very good either and I better hold off making any decision at all." The only other effective tool, and it shouldn't be underestimated, is that a good rapport or relationship with the salesperson will often carry the day when two very similar products are being compared. In my life I've made hundreds of sales, (and probably lost tens of thousands), because the buyers ultimately made a decision based on which salesperson they "felt better" about. |
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