Dealer service appointments and other lies
 

Just another update, 3 weeks, 2 days and counting. They are currently waiting
for a part THEY broke LAST THURSDAY.
How can they run a business like this?
I am still being nice but my patience is wearing pretty thin.

Dealer service appointments and other lies
 

"Harry Krause" wrote in message
...
Carl Craver wrote:

"Harry Krause" wrote in message
...

Carl Craver wrote:


When a customer makes an appointment at my shop
I work on it the same day they drop it off.

Whenever possible I also order parts in advance
to be ready for the job.

Carl G. Craver


"Greg" wrote in message
...


What is the average time between when the tell you to bring your boat
in

and


they actually start working on it?



It really depends. If I drop off my Parker for service during the
season, I expect it to be ready the following weekend.


This is very reasonable time table.
There are a few circumstances that may require more time,
but I don't have room in my service lot to keep boats
for too long.

More dealers need to learn how to schedule appointments. It's a lot less
frustrating for customers and
there's a lot less chance of theft or damage to customer's
equipment while it's at the dealership.

Carl G. Craver



Fortunately, our Parker dealer has lots of fenced in real estate and
enough work to keep at least a dozen mechanics busy year around.

Hee Hee...try pricing real estate in Seattle.
Carl G. Craver