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Comcast Cable problem solved!
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote:
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. === It's good that you had a sharp service guy. Some problems like that can be difficult to find. Many years ago on our first sailboat, I had a weird problem with the depth sounder, one of the only bits of electronics on the boat, the old rotating, flashing bulb type. I traced it down to bad co-ax, but it was the outer braid that high resistance which seemed impossible to my untrained eye. It turned out that the insulation had developed a pin hole leak in the middle of the cable run. The copper braid in that area had turned into a green mush. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote:
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Good show. Glad all is well. -- Freedom Isn't Free! |
Comcast Cable problem solved!
On Friday, June 12, 2020 at 12:19:17 PM UTC-4, RCE wrote:
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Very good! The weird thing about this is that the signal was back to normal, but the modem would disconnect and then not reconnect until you unscrewed the cable from it and re-attached it. If the signal was good enough to reconnect, why wouldn't it just do it without having to lose the signal first by disconnecting? And why when your phone reconnected? That's not much data. Sounds like a bug in the firmware to me. Oh well, welcome back. :) |
Comcast Cable problem solved!
RCE wrote:
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently.Â* What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet.Â* TV was still ok but the TV service only uses a small part of the overall bandwidth.Â* Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally!Â* After almost a month it works great. Nice!Â* What a strange issue.Â* I guess they will have to bury it away from the driveway? |
Comcast Cable problem solved!
On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently.Â* What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet.Â* TV was still ok but the TV service only uses a small part of the overall bandwidth.Â* Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally!Â* After almost a month it works great. Nice!Â* What a strange issue.Â* I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote:
None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. I don't know why they need a "locate" since they will bury it directly under the sod. ;-) |
Comcast Cable problem solved!
wrote:
On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. I don't know why they need a "locate" since they will bury it directly under the sod. ;-) Cheaper than a lawsuit. They located when I had to have my water line replaced. Even though they did a trenchless replacement. |
Comcast Cable problem solved!
RCE wrote:
On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently.Â* What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet.Â* TV was still ok but the TV service only uses a small part of the overall bandwidth.Â* Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally!Â* After almost a month it works great. Nice!Â* What a strange issue.Â* I guess they will have to bury it away from the driveway? Yup.Â* They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free.Â* Plus, Comcast is giving me a unspecified credit on my account for the inconvenience. How are they going to get it under your walkway?Â* Those directional boring machines can't be cheap to bring in and operate.Â* The are also big and might screw up your lawn. |
Comcast Cable problem solved!
On Sat, 13 Jun 2020 22:38:39 -0400, Alex wrote:
RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently.Â* What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet.Â* TV was still ok but the TV service only uses a small part of the overall bandwidth.Â* Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally!Â* After almost a month it works great. Nice!Â* What a strange issue.Â* I guess they will have to bury it away from the driveway? Yup.Â* They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free.Â* Plus, Comcast is giving me a unspecified credit on my account for the inconvenience. How are they going to get it under your walkway?Â* Those directional boring machines can't be cheap to bring in and operate.Â* The are also big and might screw up your lawn. We use a pipe and a water hose here. I shot a 2" PVC pipe 22' under my garage and hit a hole a foot wide. http://gfretwell.com/ftp/Pipe%20shot...r%20garage.jpg |
Comcast Cable problem solved!
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Comcast Cable problem solved!
On 6/13/2020 5:47 PM, wrote:
On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. I don't know why they need a "locate" since they will bury it directly under the sod. ;-) Electrical power to house, water and septic are all underground. MA law requires Dig Safe before any witch ditching. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
On 6/13/2020 10:38 PM, Alex wrote:
RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently.Â* What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet.Â* TV was still ok but the TV service only uses a small part of the overall bandwidth.Â* Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally!Â* After almost a month it works great. Nice!Â* What a strange issue.Â* I guess they will have to bury it away from the driveway? Yup.Â* They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free.Â* Plus, Comcast is giving me a unspecified credit on my account for the inconvenience. How are they going to get it under your walkway?Â* Those directional boring machines can't be cheap to bring in and operate.Â* The are also big and might screw up your lawn. They do it hydraulically. I saw them do this at a neighbor's house and they went under a 14' wide driveway. They used a contraption that hooked up to the outdoor water spigot. Dug a hole on either side of the driveway, put the water pipe thing in and in about 20 minutes it had a tunnel under the driveway. In my case they are not going under the driveway again. The new cable will be in a trench running along the driveway and then under a 3 foot wide walkway. Duck soup. I did this myself in Florida when I was running power for the RV we had parked on a slab in the back yard. I just used a 4-5 foot section of plastic conduit, made up a jury-rigged adapter to attach a water hose and just kept pushing it under the walkway. Once I had the conduit through I disconnected the water hose, blew any remaining water out of the conduit and ran the power cables through it. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
Alex Wrote in message:
RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. -- x ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
Comcast Cable problem solved!
On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart
wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. |
Comcast Cable problem solved!
On 6/14/2020 11:22 AM, wrote:
On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. Depends on how deep you go and what the fill is on the lot your house was build on. Comcast doesn't bury the cable very deep. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
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Comcast Cable problem solved!
On 6/14/2020 4:49 PM, Bill wrote:
RCE wrote: On 6/14/2020 11:22 AM, wrote: On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. Depends on how deep you go and what the fill is on the lot your house was build on. Comcast doesn't bury the cable very deep. My cable is in conduit, so when they replaced the cable, just hooked the new cable to the old and pulled it through. The cable here is in some sort of plastic tubing but not rigid like metal or PVC conduit. The tech tried pulling the old cable out but it was hung up on something and then broke ... probably where the bad spot was. -- This email has been checked for viruses by AVG. https://www.avg.com |
Comcast Cable problem solved!
On Sun, 14 Jun 2020 11:25:12 -0400, RCE wrote:
On 6/14/2020 11:22 AM, wrote: On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. Depends on how deep you go and what the fill is on the lot your house was build on. Comcast doesn't bury the cable very deep. In southern Maryland the fill will be the same bank run gravel that was there before they built the house, usually from the basement down the street or the one they dug for that house. They might put a couple inches of top soil under the sod or not. I agree Comcast won't go much below that top soil tho. They use an edger around here. Scratch a little groove a few inches deep and stuff that orange coax in there. I do understand they may be a little more tightly regulated in other places but most people assume low voltage is not covered by the NEC (not true at all, it is just un inspected most of the time) |
Comcast Cable problem solved!
On Sun, 14 Jun 2020 20:49:27 -0000 (UTC), Bill
wrote: RCE wrote: On 6/14/2020 11:22 AM, wrote: On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. Depends on how deep you go and what the fill is on the lot your house was build on. Comcast doesn't bury the cable very deep. My cable is in conduit, so when they replaced the cable, just hooked the new cable to the old and pulled it through. Admirable. I guarantee that is not true here. Everyone who gets a new drop from Comcast gets it buried if you ask but it is direct buried, about 3-4" down. They used an edger on the house around the corner. It might just be laying on the grass for a month or more. Techs have cable on the truck but they don't dig. |
Comcast Cable problem solved!
wrote:
On Sun, 14 Jun 2020 20:49:27 -0000 (UTC), Bill wrote: RCE wrote: On 6/14/2020 11:22 AM, wrote: On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart wrote: Alex Wrote in message: RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn. Water jetting might work. I had some success with that method when I lived up nawth. Works great in Florida. I doubt it would work at all where I lived in Maryland. Too much rock in the soil, that is basically hard packed clay anyway. It was hard enough just driving a stake in the ground. Depends on how deep you go and what the fill is on the lot your house was build on. Comcast doesn't bury the cable very deep. My cable is in conduit, so when they replaced the cable, just hooked the new cable to the old and pulled it through. Admirable. I guarantee that is not true here. Everyone who gets a new drop from Comcast gets it buried if you ask but it is direct buried, about 3-4" down. They used an edger on the house around the corner. It might just be laying on the grass for a month or more. Techs have cable on the truck but they don't dig. We have all underground utilities. We were one of the first community to get cable years ago. So were drops for every house installed at the same time as the houses were built. The cable box for I think 6 houses is in the front sidewalk of the house. |
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