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Another Pathfinder update ...
Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. --- This email has been checked for viruses by AVG. http://www.avg.com |
Another Pathfinder update ...
On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite"
wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? |
Another Pathfinder update ...
On 6/27/17 12:52 PM, Mr. Luddite wrote:
Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. --- This email has been checked for viruses by AVG. http://www.avg.com I won't argue with your guess as to what is wrong, but isn't there a chance it might be something else? What is distressing is the unwillingness of Nissan and the dealership to give your guess a chance...that might have ended this foray into the black hole a couple of weeks ago. |
Another Pathfinder update ...
On 6/27/2017 1:00 PM, Wayne.B wrote:
On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com |
Another Pathfinder update ...
On Tue, 27 Jun 2017 12:00:35 -0500, Wayne.B wrote:
On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? If I were him, I'd print out the posts he's made here to establish the facts and timeline. Then fill in with whatever's necessary. |
Another Pathfinder update ...
On Tue, 27 Jun 2017 13:16:39 -0400, Keyser Soze
wrote: On 6/27/17 12:52 PM, Mr. Luddite wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. --- This email has been checked for viruses by AVG. http://www.avg.com I won't argue with your guess as to what is wrong, but isn't there a chance it might be something else? What is distressing is the unwillingness of Nissan and the dealership to give your guess a chance...that might have ended this foray into the black hole a couple of weeks ago. This is not the space shuttle. A heater is really a pretty simple thing and if they had anyone in the place with a little skill they would know what the problem is by now. I probably would have just bypassed the valve by now with a little piece of pipe or something and took it out of the mix. That would certainly happen before I replaced the engine. You have to disconnect that hose anyway. Just see if hot water comes out ;-) As Richard says, just testing the temperature of the in and out tells you something. |
Another Pathfinder update ...
On 6/27/2017 1:16 PM, Keyser Soze wrote:
On 6/27/17 12:52 PM, Mr. Luddite wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. --- This email has been checked for viruses by AVG. http://www.avg.com I won't argue with your guess as to what is wrong, but isn't there a chance it might be something else? What is distressing is the unwillingness of Nissan and the dealership to give your guess a chance...that might have ended this foray into the black hole a couple of weeks ago. Since this is non-political, I'll reply. :-) I am still almost 100 percent convinced that the problem is what I described. I am not arrogant enough to assume that I know for sure, but it's the only theory that ties together all the symptoms and observations made. The electrical burning odor I noticed a couple of times but then stopped is more telling to me than the lack of heat. Little DC motors don't smell like they are burning up if they are operating properly. The problem is this: Once the winding of the motor opened, there is no more burning odor. It becomes one of the standard, "Cannot duplicate problem" things. Plus, the ECU did not return a fault code for this problem. I can guess why not, but I am not an expert at what the ECU senses. I think it just sees that 12 volts is applied to "Pins X and Y" when you call for heat. In the scenario I have described, it *would* report that. But, because there's no current flow through the winding, the motor won't turn, opening the valve. I think Greg's explanation makes sense. We live in a world of procedures based rather than old fashioned troubleshooting. It's probably cheaper for Nissan to replace an engine than to hire more techs or engineers to really dive into what the problem may be. |
Another Pathfinder update ...
On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote:
On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. |
Another Pathfinder update ...
On Tue, 27 Jun 2017 10:55:06 -0700 (PDT), True North wrote:
On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What does your sister think of Harry's anti-religion comments? Was she raised Catholic and therefore 'abused' as Harry suggests? |
Another Pathfinder update ...
True North wrote:
On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============ I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. She should have told them more money, or there may some health problems involved in the wreck. |
Another Pathfinder update ...
On Tue, 27 Jun 2017 13:37:20 -0400, "Mr. Luddite"
wrote: I think Greg's explanation makes sense. We live in a world of procedures based rather than old fashioned troubleshooting. It's probably cheaper for Nissan to replace an engine than to hire more techs or engineers to really dive into what the problem may be. It is certainly false economy in this particular case but bean counters look at the whole operation. Some guy predicted the cost of running a real maintenance shop as opposed to simply running a MAP shop and they do not allow any wiggle room. At a certain point some old guy is going to say, "why don't we just try a valve" then they may come to you and say it is fixed ... probably giving you some ambiguous solution that does not involve the valve. It is like calling the Telco on a data call. They always say they did not find anything on their end but the problem goes away. |
Another Pathfinder update ...
On 6/27/2017 4:52 PM, justan wrote:
"Mr. Luddite" Wrote in message: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com What other brands does he sell? Toyota. There's nothing wrong with a Nissan if it works. The Pathfinder I am driving now is great. I might look at Toyota again but I prefer the Nissan. For some reason Toyotas looks too "Japanese" to me. :-) |
Another Pathfinder update ...
On 6/27/2017 6:14 PM, justan wrote:
"Mr. Luddite" Wrote in message: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. --- This email has been checked for viruses by AVG. http://www.avg.com After what you've been through, I'd never buy a Nissan. You are probably very familiar with the dealership I am dealing with. ("Deals are great at exit 8") We've purchased cars from them for years. When it comes to selling them, they are very helpful and efficient. I probably have had more loyalty to the dealership over the years than what brand cars they sell. But this experience is starting to sour me on them. When it comes to issues like what I am going through it seems the customer is set adrift and is on his own. I was there this afternoon trying to get my registration (I didn't have the car long enough for it to arrive at the dealership) so I could fax it and the title (which I just got yesterday) to Nissan. I felt like I was on my own. Had to go find out who would have the registration. Finally found it with the receptionist. She made copies for me but didn't have a fax machine. Found a fax machine but the sales manager didn't know how to use it. Had to help him send the stupid faxes to Nissan. Then I remembered I was also supposed to email pictures of the car to Nissan. Sales manager kept getting sidetracked with people interested in buying a car. Finally went to the service department, asked for my keys and where they had put the car. First, they couldn't find the keys. Then they couldn't find the car. I was about ready to blow up, walk out and drive the rental loaner back home. The guy said, "Is that it?" pointing to a car way down the end of the lot. Said, "I don't know ... I've kinda forgotten what it looks like". Took the pictures and emailed them off to Nissan. The sales manager is anxious for me to buy another car before the end of the month so he can meet his quota. Screw him. I'll now sit back and wait for Nissan to do whatever they have to do. The arbitration board specialist mentioned that she also needs some paperwork from the dealership. Let's see how fast they deliver them. Gonna double up on the blood pressure pills tomorrow morning. :-) |
Another Pathfinder update ...
True North wrote:
On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. |
Another Pathfinder update ...
On 6/27/2017 6:57 PM, Alex wrote:
True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. |
Another Pathfinder update ...
On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote:
On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) |
Another Pathfinder update ...
On Tue, 27 Jun 2017 16:13:24 -0700 (PDT), Its Me wrote:
On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) Whoops... |
Another Pathfinder update ...
On Tuesday, 27 June 2017 18:03:01 UTC-3, Mr. Luddite wrote:
On 6/27/2017 4:52 PM, justan wrote: "Mr. Luddite" Wrote in message: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com What other brands does he sell? Toyota. There's nothing wrong with a Nissan if it works. The Pathfinder I am driving now is great. I might look at Toyota again but I prefer the Nissan. For some reason Toyotas looks too "Japanese" to me. :-) You're right. They followed the styling cues from the latest generation of the RAV4. The idea is an edgier look to attract the 'young buyers'. My 2nd generation Highlander is probably a bit more pleasing with it's softer curves. |
Another Pathfinder update ...
On Tuesday, 27 June 2017 20:13:26 UTC-3, Its Me wrote:
On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for.. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) Just testing to see if any of y'all were awake. Congratulations! |
Another Pathfinder update ...
On Wed, 28 Jun 2017 09:09:41 -0700 (PDT), True North wrote:
On Tuesday, 27 June 2017 20:13:26 UTC-3, Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) Just testing to see if any of y'all were awake. Congratulations! You must have been asleep, eh? On Sun, 25 Jun 2017 09:21:03 -0400, Keyser Soze wrote: Those are figurative comments, Timmy, not literal comments. Besides, shouldn't you be at church, helping the other elders poison the minds of the younger generations with religious bull****? All that religious bull**** you guys peddle and aim at kids ought to be labeled for what it is...child abuse. I can't wait to see Donnie's, "I whole heartedly agree with this post!" Lack of principle, Donnie, or just too cowardly to stick up for your beliefs? |
Another Pathfinder update ...
Its Me wrote:
On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. |
Another Pathfinder update ...
On Wednesday, 28 June 2017 20:48:14 UTC-3, Alex wrote:
Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for.. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. So...you act like an "ass" to teach me a lesson about acting like an ass? Y'all southern boys are crazy as the bedbug. |
Another Pathfinder update ...
On Wed, 28 Jun 2017 17:22:08 -0700 (PDT), True North wrote:
On Wednesday, 28 June 2017 20:48:14 UTC-3, Alex wrote: Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. So...you act like an "ass" to teach me a lesson about acting like an ass? Y'all southern boys are crazy as the bedbug. But we have principles and stand by our convictions. Not a lot of cowards down here. But you nova scrotums are something else, eh donnie? Still no response, eh? No balls? On Sun, 25 Jun 2017 09:21:03 -0400, Keyser Soze wrote: Those are figurative comments, Timmy, not literal comments. Besides, shouldn't you be at church, helping the other elders poison the minds of the younger generations with religious bull****? All that religious bull**** you guys peddle and aim at kids ought to be labeled for what it is...child abuse. I can't wait to see Donnie's, "I whole heartedly agree with this post!" Lack of principle, Donnie, or just too cowardly to stick up for your beliefs? |
Another Pathfinder update ...
On Wednesday, 28 June 2017 21:48:18 UTC-3, John H wrote:
On Wed, 28 Jun 2017 17:22:08 -0700 (PDT), True North wrote: On Wednesday, 28 June 2017 20:48:14 UTC-3, Alex wrote: Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. So...you act like an "ass" to teach me a lesson about acting like an ass? Y'all southern boys are crazy as the bedbug. But we have principles and stand by our convictions. Not a lot of cowards down here. But you nova scrotums are something else, eh donnie? Still no response, eh? No balls? On Sun, 25 Jun 2017 09:21:03 -0400, Keyser Soze wrote: Those are figurative comments, Timmy, not literal comments. Besides, shouldn't you be at church, helping the other elders poison the minds of the younger generations with religious bull****? All that religious bull**** you guys peddle and aim at kids ought to be labeled for what it is...child abuse. I can't wait to see Donnie's, "I whole heartedly agree with this post!" Lack of principle, Donnie, or just too cowardly to stick up for your beliefs? Wow JohnnyMop, y'all seem to be more than a little interested in my "balls".. Believe me...I'm not your type! |
Another Pathfinder update ...
On Wed, 28 Jun 2017 18:51:01 -0700 (PDT), True North wrote:
On Wednesday, 28 June 2017 21:48:18 UTC-3, John H wrote: On Wed, 28 Jun 2017 17:22:08 -0700 (PDT), True North wrote: On Wednesday, 28 June 2017 20:48:14 UTC-3, Alex wrote: Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. So...you act like an "ass" to teach me a lesson about acting like an ass? Y'all southern boys are crazy as the bedbug. But we have principles and stand by our convictions. Not a lot of cowards down here. But you nova scrotums are something else, eh donnie? Still no response, eh? No balls? On Sun, 25 Jun 2017 09:21:03 -0400, Keyser Soze wrote: Those are figurative comments, Timmy, not literal comments. Besides, shouldn't you be at church, helping the other elders poison the minds of the younger generations with religious bull****? All that religious bull**** you guys peddle and aim at kids ought to be labeled for what it is...child abuse. I can't wait to see Donnie's, "I whole heartedly agree with this post!" Lack of principle, Donnie, or just too cowardly to stick up for your beliefs? Wow JohnnyMop, y'all seem to be more than a little interested in my "balls". Believe me...I'm not your type! 'Lack of...', Donnee. |
Another Pathfinder update ...
True North wrote:
On Wednesday, 28 June 2017 20:48:14 UTC-3, Alex wrote: Its Me wrote: On Tuesday, June 27, 2017 at 7:03:24 PM UTC-4, Mr. Luddite wrote: On 6/27/2017 6:57 PM, Alex wrote: True North wrote: On Tuesday, 27 June 2017 14:22:56 UTC-3, Mr. Luddite wrote: On 6/27/2017 1:00 PM, Wayne.B wrote: On Tue, 27 Jun 2017 12:52:10 -0400, "Mr. Luddite" wrote: Talked to the Nissan Arbitration Specialist this morning. She claimed she was unaware that the new engine did not fix the problem. I expressed my desire to pursue the buy-back that she committed to last week. Reminder her that she had said if the new engine didn't fix the problem or it's installation was going to be delayed that Nissan would not "drag this out" and would do the buy-back. She now has to verify with the dealership or the regional Nissan rep that indeed, the new engine didn't fix the problem. I asked how long it would take to process all the paperwork, etc., as I am anxious to pick out another vehicle as a replacement. She said it normally takes 4-6 weeks. *WTF*! "Why so long?", I asked. She said they have to get a copy of the title from whoever financed the car along with a copy of my registration. Told her I didn't finance it. Paid cash and *I* have the title. (fortunately it arrived in the mail yesterday). I told her it has now been a month since I bought the car. I had it for two days and it's been at the dealership ever since. She's going to try to expedite the buy back but it's still going to take a while. Paperwork shuffle and bureaucracy. So, I'll just keep driving the rental loaner Nissan is paying for. Had it for 27 days now. Nissan has paid for about 40 hours of diagnostic labor, a new engine and shipping costs, the labor to install the engine and for testing and will now be buying back the car. All for a $200 component and about an hour's worth of labor that doesn't give a fault code if it's bad. ============= I'm sure they are trying to find some way to weasel on their previous commitment. Do you have everything in writing? I don't, other than the bill of sale, title and a case number with Nissan. I am sure the dealership must have supporting data in terms of their labor hours, receipt of new engine, etc. Plus, the regional Nissan sales rep and the regional Nissan "super tech" have all been involved. I've felt like I am Jim Comey, the former FBI director though. I had enough presence of mind to buy a notebook and have kept a log and notes of every phone conversation, date, time and of every status report and efforts made to fix the problem. Starting to look like a book. I have not cleared my cell phone log of phone calls to Nissan, so I can show every time we have communicated. Hopefully, I won't need it. I don't think I will. It's just a matter of having a little more patience to allow the "system" to grind through it's paperwork shuffle and sign-offs. Meanwhile, the head honcho at the dealership is going to make some calls. He commented that wants to close on another car before the end of this month. It will help him meet his quota. :-) --- This email has been checked for viruses by AVG. http://www.avg.com Oh boy..hope it works out. My sister has been informed that she'll receive a cheque for $17,500.00 to replace her Infiniti that the old guy smashed into. She's a bit disappointed that it wasn't a bit more because her luxury crossover had only 50,000 kilometers on the clock and was in mint shape. I think she may look at a plainer compact SUV now...like a Forrester, RAV4, Honda CRV or maybe the VW Tuigan. What is a Forrester and a Tuigan? They are not automobiles sold in the US or Canada. A Forrester is a Subaru. Don't know what a Tuigan is but sometimes cars are renamed for the Canadian market. http://www.subaru.com/vehicles/forester/index.html?GOOGLE700000001067987Forester%20TP_Core 71700000010434785Forester58700000469042871Subaru%2 0Foresterp684437504843700006844375048&s_kwcid=suba ru%20forester&s_kwcid=Subaru%20Forester&s_kwid=key word&ds_kids=p6844375048&ds_kid=43700006844375048& utm_source=paid-search&utm_medium=google_cpc&gclid=Cj0KEQjwhMjKBRD jxb31j-aesI4BEiQA7ivN-COlBuelyWB4ZtbJEDaJjQpERKVltMkzGeHsHg0R_T4aAhg98P8 HAQ&gclsrc=aw.ds I suspect Alex was tweaking him for mis-spelling Forester. http://www.vw.com/models/tiguan/ Another tweak. Maybe donnee should lay off the correcting of others for typos and mis-spelling, eh? :) That was the point. I would have saved the keystrokes if he wasn't such an ass when it comes to typos. So...you act like an "ass" to teach me a lesson about acting like an ass? Y'all southern boys are crazy as the bedbug. I asked a simple question. |
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