On 1/27/2014 6:50 PM, F.O.A.D. wrote:
On 1/27/14, 6:16 PM, Boating All Out wrote:

The only time you need tech support is a hardware failure.


That's just silly.



I don't know about that Harry. I've been using Windows based PCs since
they came out. Before that I was using a Windows-like software package
called GeoWorks on a PAL Laser 286. I've *never* had to call tech
support for computer issues for anything. Internet service providers
like Comcast, yes, but not to the manufacturer of any PC I've had.

In the early days a problem was usually related to inexperience and
usually resolved by trial and error. Now-a-days any info you may need
is readily available on the 'net.

The only call to tech support we've ever made was to Apple when we first
fired up my wife's iMac and tried to use the external Smartdrive.
That problem was stupidity on our part and was quickly resolved, not by
Apple support but by a "Duh" on my part.

I initially had a little confusion understanding the iMac that I have
but so far have found the answers to any questions I've had on the Apple
support forums. I have not had to even pose a question. Whatever
question I've had has always been asked before me and the responses have
been available to read.