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I did it!
On 12/4/2013 10:28 AM, Mr. Luddite wrote:
On 12/4/2013 9:54 AM, F.O.A.D. wrote: On 12/4/13, 9:45 AM, Mr. Luddite wrote: More than one "solution" apparently involves removing "Comcast" as the name of the email account. I haven't tried anything yet. I also found some references to Thunderbird being no longer supported on Macs. That may not be the case however. I planned on installing Thunderbird on her iMac if I can't get her Comcast account working, so I'll check into that further before proceeding. Hmmm. I use my name as part of the name of my email accounts, as in " Try or whatever the family user name is there. Thunderbird works just fine on the newest iMacs. On my last visit to the Apple store, I installed it on one of the store's demo iMacs, and then I erased it. If you need English speaking tech support for setting up the email, call me. Someone here must speak English. Thanks. I just posted that the problem is resolved. Mrs.E. called the Apple support line and someone walked her through the setup. Apparently it took a couple of tries because at first his instructions resulted in the same problem. They then changed some settings (apparently *not* port settings or anything -- they were changes to what the default fields in the name of the account) and it now works. I wish I knew exactly what was changed because I've been trying to figure it out for a day. I was in the middle of gathering more info when I received an email from her telling me it works. I, a fellow luddite, just had cable installed for the first time. When I went into Thunderbird to set up for Comcast email, I entered the email address and password. Thunderbird did the rest. I was very pleased. Getting used to Comcast was a different story. -- Americans deserve better. |
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