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Calling all computer network gurus ...
On 11/8/2013 7:50 PM, Mr. Luddite wrote:
I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. But since you've already swapped the extender try a new modem-router or a different brand. I'm surprised Comcast couldn't provide the solution with their own equipment. |
Calling all computer network gurus ...
I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. |
Calling all computer network gurus ...
"Mr. Luddite" wrote:
I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. |
Calling all computer network gurus ...
On 11/8/13, 7:50 PM, Mr. Luddite wrote:
I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. You might find a hint he http://tinyurl.com/lf3uwm9 I set up a second router as a wired repeater and it works fine for me, but I've got the Cat5E wires running through the walls to every room. -- Religion: together we can find the cure. |
Calling all computer network gurus ...
On 11/8/2013 7:58 PM, Califbill wrote:
"Mr. Luddite" wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. Tried that. Still could not connect to the Internet via the router signal. Had to plug the extender back in to get Internet access. Weird. I am going to try contacting Netgear. Maybe they have the answer. |
Calling all computer network gurus ...
On 11/8/2013 8:00 PM, F.O.A.D. wrote:
On 11/8/13, 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. You might find a hint he http://tinyurl.com/lf3uwm9 I set up a second router as a wired repeater and it works fine for me, but I've got the Cat5E wires running through the walls to every room. Thanks. I read through it but don't see anything related to this problem. The instructions that came with the Netgear Extender has two installation options. I followed the preferred and recommended one which is pretty simple and does not require going to their website. You simply plug it in, wait until a certain light turns green, push a "WiFi" button on it, then, within 2 minutes push the "WiFi" button on the router. That syncs the two together and automatically sets the router signal as being the default signal received by the extender. I'll end up contacting Netgear. It's strange that this has happened twice with two different routers. |
Calling all computer network gurus ...
On 11/8/2013 7:26 PM, Hank© wrote:
On 11/8/2013 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. But since you've already swapped the extender try a new modem-router or a different brand. I'm surprised Comcast couldn't provide the solution with their own equipment. I haven't changed the extender. I changed the modem/router. Both worked for a few days (could connect to either the extender or the router) but then stopped connecting with the router. |
Calling all computer network gurus .. solved!
On 11/8/2013 7:58 PM, Califbill wrote: "Mr. Luddite" wrote: I have an issue that is driving me crazy. Or crazier. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. Tried that. Still could not connect to the Internet via the router signal. Had to plug the extender back in to get Internet access. and Hank wrote: Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. Spoke too soon. I tried unplugging the extender again and this time waited a little bit while the computer connected to the router signal. At first it said "Local only" but, after a few seconds, made connection to the Internet. So, I think both you and Hank were on the right track. The extender is somehow hogging the signal to the router and preventing the computer from connecting via it to the Internet. Can't say I understand why, but it seems that's what it's doing. Tomorrow I will try experimenting by putting the extender even further away from the router. |
Calling all computer network gurus .. solved!
"Mr. Luddite" wrote:
On 11/8/2013 7:58 PM, Califbill wrote: "Mr. Luddite" wrote: I have an issue that is driving me crazy. Or crazier. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. Tried that. Still could not connect to the Internet via the router signal. Had to plug the extender back in to get Internet access. and Hank wrote: Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. Spoke too soon. I tried unplugging the extender again and this time waited a little bit while the computer connected to the router signal. At first it said "Local only" but, after a few seconds, made connection to the Internet. So, I think both you and Hank were on the right track. The extender is somehow hogging the signal to the router and preventing the computer from connecting via it to the Internet. Can't say I understand why, but it seems that's what it's doing. Tomorrow I will try experimenting by putting the extender even further away from the router. I bought a newer router when mine stopped broadcasting very far. Thought of just running a Cat 5 cable to family room and adding a second router back there. May still do it, as can not get wifi signal when running the BBQ. |
Calling all computer network gurus .. solved!
On Fri, 08 Nov 2013 21:24:17 -0500, "Mr. Luddite"
wrote: On 11/8/2013 7:58 PM, Califbill wrote: "Mr. Luddite" wrote: I have an issue that is driving me crazy. Or crazier. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. Tried that. Still could not connect to the Internet via the router signal. Had to plug the extender back in to get Internet access. and Hank wrote: Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. Spoke too soon. I tried unplugging the extender again and this time waited a little bit while the computer connected to the router signal. At first it said "Local only" but, after a few seconds, made connection to the Internet. So, I think both you and Hank were on the right track. The extender is somehow hogging the signal to the router and preventing the computer from connecting via it to the Internet. Can't say I understand why, but it seems that's what it's doing. Tomorrow I will try experimenting by putting the extender even further away from the router. === If you haven't tried this already, make sure that the extender and the primary router are transmitting on different channels (frequencies). There should be a selection for that in the WiFi setup pages. |
Calling all computer network gurus ...
A few years ago we had a problem with cable tv reception.
The box on the pole that housed the nodes or taps would fill up with rain water and affect our reception. Cable people climbed pole and fixed the problem. |
Calling all computer network gurus ...
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Calling all computer network gurus .. solved!
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Calling all computer network gurus ...
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Calling all computer network gurus ...
On Friday, November 8, 2013 8:38:34 PM UTC-5, Mr. Luddite wrote:
On 11/8/2013 7:26 PM, Hank© wrote: On 11/8/2013 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. But since you've already swapped the extender try a new modem-router or a different brand. I'm surprised Comcast couldn't provide the solution with their own equipment. I haven't changed the extender. I changed the modem/router. Both worked for a few days (could connect to either the extender or the router) but then stopped connecting with the router. There's an issue with the cable modem/wireless router. The repeater can't "tell" the modem to only send the internet connection to it, and the fact that the repeater has internet shows that the modem has a good cable signal and that it also has internet access. Is there a setting in the modem/router that limits how many (internet) connections it will allow? Maybe if you're disconnecting then reconnecting your device wirelessly, while you're disconnected (powered down?) something else is connecting (cell phone?) and taking the last available connection. Then when you try to connect it won't serve you. The extender has been connected the entire time, so it still has service. Good luck! |
Calling all computer network gurus .. solved!
On 11/9/2013 10:48 AM, iBoaterer wrote:
In article , says... I still bet the Tap on the pole is "hogging" the signal:) I'll bet it's not. It's not. Comcast tested the signal at the road when they recently upgraded our equipment and it was fine. Our house sits back about 950 feet from the road and all the utilities, including the cable run are underground. When they tested the signal at our house there was a very small loss due to the length of the underground run from the road but it was still within spec. The tech added a 15db amplifier anyway, just to make sure there wouldn't be problems in the future. |
Calling all computer network gurus .. solved!
On 11/9/2013 11:30 AM, Charlemagne wrote:
On 11/9/2013 11:24 AM, Mr. Luddite wrote: On 11/9/2013 10:48 AM, iBoaterer wrote: In article , says... I still bet the Tap on the pole is "hogging" the signal:) I'll bet it's not. It's not. Comcast tested the signal at the road when they recently upgraded our equipment and it was fine. Our house sits back about 950 feet from the road and all the utilities, including the cable run are underground. When they tested the signal at our house there was a very small loss due to the length of the underground run from the road but it was still within spec. The tech added a 15db amplifier anyway, just to make sure there wouldn't be problems in the future. Fair enough... But if it was Cox, I wouldn't believe them:) I think he mentioned Comcast a half a doezen times, so I'm pretty sure it isn't Cox. |
Calling all computer network gurus ...
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Calling all computer network gurus .. solved!
On 11/9/2013 11:29 AM, wrote:
On Sat, 9 Nov 2013 10:48:02 -0500, iBoaterer wrote: In article , says... On 11/8/2013 9:24 PM, Mr. Luddite wrote: On 11/8/2013 7:58 PM, Califbill wrote: "Mr. Luddite" wrote: I have an issue that is driving me crazy. Or crazier. I would remove the extender first and see if the router problems go away. Maybe is the extender over loading the router. Tried that. Still could not connect to the Internet via the router signal. Had to plug the extender back in to get Internet access. and Hank wrote: Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. Spoke too soon. I tried unplugging the extender again and this time waited a little bit while the computer connected to the router signal. At first it said "Local only" but, after a few seconds, made connection to the Internet. So, I think both you and Hank were on the right track. The extender is somehow hogging the signal to the router and preventing the computer from connecting via it to the Internet. Can't say I understand why, but it seems that's what it's doing. Tomorrow I will try experimenting by putting the extender even further away from the router. I still bet the Tap on the pole is "hogging" the signal:) I'll bet it's not. Me too. It sounds like an addressing problem. "Repair connection" does wonders for these things. Yeah, it's not a signal strength problem. I tried the "repair connection" a couple of times. Went through the process but then reported there was still a problem with connectivity to the 'net. Weird problem. |
Calling all computer network gurus ...
In article ,
says... On 11/9/2013 11:25 AM, Charlemagne wrote: On 11/9/2013 11:19 AM, wrote: On Friday, November 8, 2013 8:38:34 PM UTC-5, Mr. Luddite wrote: On 11/8/2013 7:26 PM, Hank© wrote: On 11/8/2013 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. Sounds like the extender is grabbing your wi-fi and not letting the router pass signals from your computers to the modem section. But since you've already swapped the extender try a new modem-router or a different brand. I'm surprised Comcast couldn't provide the solution with their own equipment. I haven't changed the extender. I changed the modem/router. Both worked for a few days (could connect to either the extender or the router) but then stopped connecting with the router. There's an issue with the cable modem/wireless router. The repeater can't "tell" the modem to only send the internet connection to it, and the fact that the repeater has internet shows that the modem has a good cable signal and that it also has internet access. Is there a setting in the modem/router that limits how many (internet) connections it will allow? Maybe if you're disconnecting then reconnecting your device wirelessly, while you're disconnected (powered down?) something else is connecting (cell phone?) and taking the last available connection. Then when you try to connect it won't serve you. The extender has been connected the entire time, so it still has service. Good luck! We just went through this with Cox... The TV worked/works fine but the internet goes in and out... Last time it was out for three days (with perfect TV and phone signal over the same network) and when the idiots finally went through our inside network, the guy climbed the pole, and changed the tap... Although we still have a bit of slow connections here and there (they said the "new" tap wasn't perfect and they would come and change it, they haven't), we are able to connect 99.9% of the time now... I don't necessarily trust Comcast but the tech who upgraded our equipment and checked the signal strengths was a good guy and knew his stuff. I was there while he tested everything and he showed me the results on the meter. Comcast is in the process of upgrading *all* their systems. It will eventually require that everyone have the latest and greatest modem/router to the D-3.0 protocol standard and that "splitters" and other signal devices be entirely eliminated. If you have splitters, they are being replaced with powered distribution amplifiers. They have not upgraded all their service areas yet. We had the original modem/router and distribution system that was installed in the house when we bought it in 2000. It worked fine until Comcast upgraded the broadcast standard which includes higher bandwidth and faster Internet speeds. The old system couldn't handle it which is why we started having problems and they upgraded the system. I can say this ... when it's working, the Internet is fast as lightning. Much, much faster than the old system. Does the modem say on the back whether or not it has this new d-3.0 protocol? I've not heard anything from Comcast about it here. |
Calling all computer network gurus ...
On 11/9/2013 1:04 PM, iBoaterer wrote:
Does the modem say on the back whether or not it has this new d-3.0 protocol? I've not heard anything from Comcast about it here. Yes. The older standard that is being phased out is D-2.0. |
Calling all computer network gurus ...
F.O.A.D. wrote:
On 11/8/13, 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. You might find a hint he http://tinyurl.com/lf3uwm9 I set up a second router as a wired repeater and it works fine for me, but I've got the Cat5E wires running through the walls to every room. Sure you do. |
Calling all computer network gurus ...
In article , says...
On 11/9/2013 10:27 PM, Earl wrote: F.O.A.D. wrote: On 11/8/13, 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. You might find a hint he http://tinyurl.com/lf3uwm9 I set up a second router as a wired repeater and it works fine for me, but I've got the Cat5E wires running through the walls to every room. Sure you do. He started saying that about ten years ago when I noted that I had cat 5 running all over my old house....:) Surprised he didn't say he has special to secret Cat6 :O Why would Cat6 be "secret", moron? |
Calling all computer network gurus ...
On 11/9/13, 11:19 PM, Charlemagne wrote:
On 11/9/2013 10:27 PM, Earl wrote: F.O.A.D. wrote: On 11/8/13, 7:50 PM, Mr. Luddite wrote: I have an issue that is driving me crazy. Or crazier. We recently had a full upgrade of all our Comcast provided equipment in our house. It involved a new signal booster amplifier, two new, higher bandwidth distribution amplifiers for the gazillion cable TV outlets in the house and a new combination modem/wireless router. We have a large house and the Comcast tech suggested getting a Netgear WiFi extender to give the router more range. I purchased and installed the extender. The extender adds another WiFi signal that has the same name as the router except it has "ext" at the end of the name. So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext" The router signal was the stronger of the two from where I normally use my laptop. So, I tried connecting to "HomeXXXX" and it would connect to the router, but with no Internet access. Said "Local only". I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it worked fine. Local and Internet access. Went back to the original router network signal ... Local only .. no Internet. I tried all the standard stuff, power down, power up of computer, router, and even depressed the "reset" on the router. Same results. Could only get Internet access on the extender's signal. After about four days (and totally unrelated, I think) the new modem/router that Comcast had installed **** the bed. The "on-line" light would never stay on as it should. After talking to Comcast tech help, I returned it to the local Comcast service center and exchanged it for another one. Hooked it up, went through the startup procedure and everything worked again normally. I could connect to either the router directly or the extender signal and both gave Internet access with no problems. It all worked fine like this for about a week. About 2 hours ago, I lost Internet access again on the router signal connection. Local access only. Yet, when I connect to the extender's signal, I get both local and Internet access. Again tried the re-boots and resets. No change. I even "deleted" the router connection and had to go through the process of re-installing the security WPS number to connect to it again. But it still only gives "Local only" meaning the computer is connected to the router but the router can't connect to the Internet. When I connect to the extender's signal (HomeXXXX.ext) everything works fine ... local and Internet access. I can' make any sense out of this. The extender signal is nothing but a "repeater" of the router's signal to my understanding and the extender depends on the router for an Internet connection. So why can I connect to the Internet with it but only get a "local network" connection when I try the router's signal? Any insight would sure be appreciated. This is driving me nuts. You might find a hint he http://tinyurl.com/lf3uwm9 I set up a second router as a wired repeater and it works fine for me, but I've got the Cat5E wires running through the walls to every room. Sure you do. He started saying that about ten years ago when I noted that I had cat 5 running all over my old house....:) Surprised he didn't say he has special to secret Cat6 :O Indeed, when this house was built about 10 years ago, I wired it with CAT5e with a couple of switches to add network access and multiple "plugs" in a couple of places. Except for one room, that sort of wiring is pretty much obsolete these days because my router broadcasts a pretty strong wifi "N" and "G" signal throughout the house. It had nothing to do with the wiring you claimed you had in the house you lived in before your father died and left you his better house. -- Religion: together we can find the cure. |
Calling all computer network gurus ...
On 11/10/13, 12:01 PM, wrote:
On Sun, 10 Nov 2013 09:30:55 -0500, "F.O.A.D." wrote: Indeed, when this house was built about 10 years ago, I wired it with CAT5e with a couple of switches to add network access and multiple "plugs" in a couple of places. Except for one room, that sort of wiring is pretty much obsolete these days because my router broadcasts a pretty strong wifi "N" and "G" signal throughout the house. I am even running a Cat 5 out to our screen cage bump out http://gfretwell.com/ftp/East%20end%20rough.jpg I already have one in the tiki bar on the other side. (running the MP3 player) Interesting. We have a three level house and I can pick up a really strong wi-fi signal anywhere in it and also outside on the deck or on the patio, so there's no real need for hardwiring for network purposes. We don't have a TV outdoors, but I have played my iTunes music library over wi-fi outdoors while I am mowing the lawn, and movies on my laptop while out on the deck. I do admire your incorporation of the tree stumps. :) -- Religion: together we can find the cure. |
Calling all computer network gurus ...
On Sun, 10 Nov 2013 12:01:30 -0500, wrote:
On Sun, 10 Nov 2013 09:30:55 -0500, "F.O.A.D." wrote: Indeed, when this house was built about 10 years ago, I wired it with CAT5e with a couple of switches to add network access and multiple "plugs" in a couple of places. Except for one room, that sort of wiring is pretty much obsolete these days because my router broadcasts a pretty strong wifi "N" and "G" signal throughout the house. I am even running a Cat 5 out to our screen cage bump out http://gfretwell.com/ftp/East%20end%20rough.jpg I already have one in the tiki bar on the other side. (running the MP3 player) === Why not a slab foundation? |
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