"F.O.A.D." wrote in message
...

....I continue to appreciate the good customer service. The three year
warranty on my desktop iMac expired in April, but I got an email
today,
inviting me to bring my computer to the apple store so the guys/gals
there can replace, at no cost to me, the one terabyte hard drive.
Apple
has had some problems with "premature deaths" of the Seagate drives
that
were first installed in these machines. I was aware of this but
basically forgot to bring my machine in for the replacement. So, now I
have an appointment for a "bring it in at lunchtime, go eat lunch, and
we'll have it ready for you when you come back" repair.

Running the second of two backups now, will take the machine in in the
next couple of days.

Gee, I could have had a Dell, or an HP, or ... and been dealing with a
non-English speaking script reader in Pakistan, eh?

----------------------------

Good to hear you are enjoying your good customer service from Apple.

I have two HP laptops's .... one running Vista that is about 6 years
old now and another (this one) running Windows 7 that I've had for
about 4 years.

Both are on 24/7 (I put them in "sleep mode" when not using them)
and have never had a single problem or even a hic-up with either one.