House Bill Calls for U.S. Call Centers

A toll-free call center connection to someone in India has been a
punchline for comedians and TV sitcoms for years, but for the thousands
of Americans who have lost their jobs in call centers, outsourcing is no
laughing matter.

But proposed legislation introduced this month in the House of
Representatives would give consumers the choice of using a U.S.-based
call center and ending federal subsidies for companies that send jobs
offshore.

The “Press 1 for America” bill would require call center workers to
identify which country they are from and give customers the option of
speaking to a U.S.-based employee. It would also require companies that
outsource call center jobs to be placed on a public list, with
outsourcing corporations ineligible for federal loans or subsidies.

“Companies that choose to outsource American call center jobs overseas
should forfeit their eligibility for federal financial assistance – it’s
that simple,” said co-sponsor Rep. Tim Bishop (D-N.Y.).

The legislation has drawn support from both sides of the aisle.

“My No. 1 priority in Congress is West Virginia jobs, and this bill
could help save thousands of them,” says sponsor Rep. David McKinley
(R-W.Va.).

Tens of thousands of good-paying call center jobs have been outsourced
to India, the Philippines and numerous other low-wage countries in the
last decade. Despite the practice’s popularity with many corporations,
outsourcing has led to high levels of dissatisfaction from consumers who
are often unable to communicate with some employees, resulting in some
companies bringing the work back to America.
- - -

Seems like a good idea, but...what happens when you get connected to an
"American" call center and the guy on the other end of the phone is
PsychoScotty, and you need technical support with your web browser?

"Hi, this is PsychoScotty at WoeBeGone Tech Support. Let me first tell
you about your foreign-born, white-hating, black president and why you
should support the Klan, er, the Tea Party."

No worry about that.
Neither him or his carbon copy deadbeat BFF in Southern Ontario have any intention to actually work for a living.
At least not when they have a woman willing to support them.

On 8/19/2013 7:51 AM, True North wrote:
No worry about that.
Neither him or his carbon copy deadbeat BFF in Southern Ontario have any intention to actually work for a living.
At least not when they have a woman willing to support them.


Put your lovely wife on the line for a chat. Oh wait. She's at work.

On 8/19/2013 9:12 AM, Hank© wrote:
On 8/19/2013 7:51 AM, True North wrote:
No worry about that.
Neither him or his carbon copy deadbeat BFF in Southern Ontario have
any intention to actually work for a living.
At least not when they have a woman willing to support them.


Put your lovely wife on the line for a chat. Oh wait. She's at work.

While donnie is playing footsie with his drunken kids on the couch.
Today we are off to a private track where Jess will be working with of
of the "fastest men on the planet"

On 8/19/13 9:14 AM, JustWaitAFrekinMinute wrote:
On 8/19/2013 9:12 AM, Hank© wrote:
On 8/19/2013 7:51 AM, True North wrote:
No worry about that.
Neither him or his carbon copy deadbeat BFF in Southern Ontario have
any intention to actually work for a living.
At least not when they have a woman willing to support them.


Put your lovely wife on the line for a chat. Oh wait. She's at work.

While donnie is playing footsie with his drunken kids on the couch.
Today we are off to a private track where Jess will be working with of
of the "fastest men on the planet"


Most of the women I've known and most women today who talk about "it"
say they like and prefer a man who has enough self-control to take his
time.

I suppose, however, if you are doing it at a "track," you have to hurry
so you aren't trampled by the horses or the greyhounds, or run over by
kiddie motorbikes.

On Monday, 19 August 2013 10:14:52 UTC-3, JustWaitAFrekinMinute! wrote:


Snip (usual low class comment)
Today we are off to a private track where Jess will be *working with of

of* the "fastest men on the planet"

Just exactly what does "working with of of" mean?

In article ,
says...

On Monday, 19 August 2013 10:14:52 UTC-3, JustWaitAFrekinMinute! wrote:


Snip (usual low class comment)
Today we are off to a private track where Jess will be *working with of

of* the "fastest men on the planet"

Just exactly what does "working with of of" mean?

Probably learning how to keep various pierced body parts clean while
cleaning up puke while bartending.

In article ,
says...

On 8/19/2013 9:12 AM, Hank© wrote:
On 8/19/2013 7:51 AM, True North wrote:
No worry about that.
Neither him or his carbon copy deadbeat BFF in Southern Ontario have
any intention to actually work for a living.
At least not when they have a woman willing to support them.


Put your lovely wife on the line for a chat. Oh wait. She's at work.

While donnie is playing footsie with his drunken kids on the couch.
Today we are off to a private track where Jess will be working with of
of the "fastest men on the planet"

And Jawbone Scotty starts his insane rants about other's children.....

On 8/19/2013 6:47 AM, F.O.A.D. wrote:
House Bill Calls for U.S. Call Centers

A toll-free call center connection to someone in India has been a
punchline for comedians and TV sitcoms for years, but for the thousands
of Americans who have lost their jobs in call centers, outsourcing is no
laughing matter.

But proposed legislation introduced this month in the House of
Representatives would give consumers the choice of using a U.S.-based
call center and ending federal subsidies for companies that send jobs
offshore.

The “Press 1 for America” bill would require call center workers to
identify which country they are from and give customers the option of
speaking to a U.S.-based employee. It would also require companies that
outsource call center jobs to be placed on a public list, with
outsourcing corporations ineligible for federal loans or subsidies.

“Companies that choose to outsource American call center jobs overseas
should forfeit their eligibility for federal financial assistance – it’s
that simple,” said co-sponsor Rep. Tim Bishop (D-N.Y.).

The legislation has drawn support from both sides of the aisle.

“My No. 1 priority in Congress is West Virginia jobs, and this bill
could help save thousands of them,” says sponsor Rep. David McKinley
(R-W.Va.).

Tens of thousands of good-paying call center jobs have been outsourced
to India, the Philippines and numerous other low-wage countries in the
last decade. Despite the practice’s popularity with many corporations,
outsourcing has led to high levels of dissatisfaction from consumers who
are often unable to communicate with some employees, resulting in some
companies bringing the work back to America.
- - -

Seems like a good idea, but...what happens when you get connected to an
"American" call center and the guy on the other end of the phone is
PsychoScotty, and you need technical support with your web browser?

"Hi, this is PsychoScotty at WoeBeGone Tech Support. Let me first tell
you about your foreign-born, white-hating, black president and why you
should support the Klan, er, the Tea Party."
Only a Walmart reject could stomach a call center job.

On 8/19/13 9:42 AM, wrote:
On Mon, 19 Aug 2013 06:47:03 -0400, "F.O.A.D." wrote:

Tens of thousands of good-paying call center jobs have been outsourced
to India, the Philippines and numerous other low-wage countries in the
last decade.

Why do you think these are "well paying jobs"?

Sony tried to recruit me as a second level CSR/team leader after I
retired and they were paying $15 an hour. The basic tier 1 CSR was
making $8-10. Shortly after that they outsourced the whole operation
for lower wages.


Some call center jobs pay decently, depending upon the worker's
circumstances. If you are in West Virginia and your job choice is a
minimum wage job at Wal-Mart and making about twice that, then the call
center job is "good-paying."

There are call center jobs in this area where the starting pay is about
$25 an hour plus a fringe package, but you have to be a student in
pursuit of a master's degree or better. A job that pays that would be
considered "well-paying" by many college students and even those out of
college.

The world just isn't as black or white as you righties paint it.