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On Sun, 1 Aug 2010 10:41:50 -0700, "nom=de=plume"
wrote: wrote in message .. . On Sun, 01 Aug 2010 08:20:41 -0400, Harry ? wrote: One of my computer printers is dying. A competent repair shop diagnosed it and informed me a certain part needed replacing. The printer is a couple of years old and parts are available, but the manufacturer will not sell the part in question, even to its authorized service depots. There basically is no such thing as repairing computers. You throw them away and buy a new one. It is cheaper to have an Asian make a new one than it is to maintain parts logistic support and training service people. The writing was actually on the wall in the early 80s in the enterprise business when IBM shifted from "parts" to "FRUs" (Field Replaceable Units, the smallest assembly you could order). In many cases, that was the whole machine. They used the above mentioned logic. We were buying computer monitors from Korea for $39. Why would you ever open one up? "Parts" was IBM's second highest expense, behind salary. By eliminating the whole repair business, they virtually eliminated one expense and cut the other one to the bone. With mass market products, the "lowest cost vendor" model makes parts logistics a nightmare anyway. The same make and model machine may actually be made by several different vendors over it's life span and the parts may not be interchangeable. Even within a single vendor, you have production changes that affect the parts. Add to that the massive number of different models of machines that they sell and you can see why nobody wants to stock parts. Personally I think this is an area where we could bring jobs back to this country. The consumer has to demand that the products they buy are repairable but that would make them more expensive and that seems to be against the way we think. We are a "buy it, use it up and throw it away" society. It sounds like your printer is "used up" and now has become hazardous waste. Modern computers (e.g., desktop/workstation systems) are so small that "repairing" them seems impractical most of the time. If a circuit goes, there is no reasonable repair possible. I've had laptop screens replaced, but beyond that and drives, it seems like a waste of time. The newest systems are usually pretty inexpensive and faster/better (notable exception Vista-based). ![]() I've been using Dell for the past 15 years. Not unusual for a laptop to have the MB replaced and certainly video cards (if add-on) can go bad and be replaced. Most failures have to do with the charging circuit and physical stress on the MB. Laptop keyboards fail and Dell will just send a replacement for the owner to replace. Simple operation. |
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