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First recorded activity by BoatBanter: Apr 2010
Posts: 1,865
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"Harry " wrote in message
...

We know U.S. corporations have no compunction about firing workers in
order to further enrich their execs, and apparently they are the same way
about their products, too.

One of my computer printers is dying. A competent repair shop diagnosed it
and informed me a certain part needed replacing. The printer is a couple
of years old and parts are available, but the manufacturer will not sell
the part in question, even to its authorized service depots.

So I called the printer company Friday, and, after brushing off its first
line of defense, a barely English-speaking clown in India (I asked, he
told me where he was*), I got connected to a series of U.S.-based
service/technical folks.

At the end, the best deal I was offered was to buy a new printer from the
company at a "special price," which was *only* $50 more than anyone could
buy it for from any of at least 100 retailers.

The company I was dealing with used to have a stellar reputation. No more.

Anyway, this leads me to wonder if anyone is maintaining a list of those
U.S. companies that still provide good products and good service.




* I have nothing against India or people from that area, but when these
people are hired as the first line of service for U.S. corporations to
deal with U.S. customers, they ought to have decent facility
with...English.


We were watching Michael Moore's 'Capitalism: A Love Story' last night.
Unbelievable what American leaders and CEOs did to the middle class...
especially during Ronnie's years.
Anyone still around should be tried for treason and shot.

 
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