You're making assumptions again... they didn't know me... until their
product ****ed up. Now they know me really well and are thinking there might
be others out there just like me. I got a nice letter saying they had
addressed the problem and hoped we could do business again. They didn't care
before... they do now!

... all because I cared enough to hold them up to the level of quality and
service they advertised. Something you're to fat and lazy to do... because
you've never worked a day in your life for your money Bob!

CM

Absolutely. Bob gets ripped off by companies like these and brags about it
because he paid a lot for "quality" goods.