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Bill McKee[_2_]

On 2/11/14, 11:56 AM, F.O.A.D. wrote:
On 2/11/14, 2:53 PM, Bill McKee wrote:
On 2/11/14, 7:54 AM, wrote:
On Tue, 11 Feb 2014 06:55:56 -0500, "F.O.A.D." wrote:

But, of course, Windows XP is sooooo much mo'betta, and so is the
highly
touted Microsoft support, so long as you want to deal with guys whose
first and second languages ain't English and whose ultimate answer
usually is, "Well, just reload windows."

That is what you get with the OEM support. Microsoft can give you the
right answer if you have a retail key. The only time I ever talked to
them, they sounded "merican" to me. When I went to Dell (the OEM), I
got "Bob from Bombay" who said I had to reload the system.

The only reason I called in the first place was that was what the only
message I had said to do (registration problems)
I ended up figuring it out myself, like I have done for the rest of
the 30 years I have been running Wintel products..

I used to talk to MS about problems at times. Both ours and theirs, but
the equipment I designed and the test systems, were run on PC's so I was
listed as a developer and got direct connection to engineers and not Bob
of Bombay. Was not bad service. But we also paid money for the
privilege.

I really got a kick out of the guys on the other end of the phone
reading to me from Microsoft's Knowledge Base pages. That happened with
Microsoft and it happened with HP, too.

Group I worked with did not have a script.