On 9/7/13 8:08 AM, Mr. Luddite wrote:


"F.O.A.D." wrote in message
m...


Got an email that came in after 11 pm last night from Apple...my iMac is
ready to be picked up. One of the reasons why I like Apple is that the
company from a customer point of view is run the way companies used to
be run...on the basis of good service and keeping customers happy.
Naturally, there are times when Apple fails but for the most part, it
has done well by me. Yes, that service is reflected in its prices...as
well it should be.

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My daughter works in a dentist's office and she inherited one of those
27" iMac systems (the ones with the computer guts built into the
display) when the office updated their equipment. Mrs.E. saw it and
has been "hinting" around .. i.e. birthday, Christmas, anniversary,
full moon, whatever ... about how much she likes it and wants one. The
only concern I have is I know nothing about Macs having used PCs all my
life and since I am the resident IT department in our house, I really
don't want to get involved with maintaining and upgrading a computer
system that I am not familiar with or use. I really am not into
computers that much.




Just buy AppleCare when you buy the iMac (new iMacs supposedly are
coming out in the next couple of months). There's a wide range of free
classes plus first-rate phone help from English speaking techs who have
no attitude. Most bigtime software works the same on a Mac as it does on
windows, plus there are easy ways to run existing windows software on a mac.

It takes about two weeks for an experienced windows user to get used to
the differences in the mac operating system. You and your wife will have
the usual couple of days of frustration, and then you'll see how easy it
is to use a MAc