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iBoaterer[_3_] iBoaterer[_3_] is offline
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First recorded activity by BoatBanter: Mar 2013
Posts: 3,069
Default Finally, a bit of consumerism.

In article ,
says...

On Thu, 15 Aug 2013 08:13:21 -0400, iBoaterer
wrote:

In article ,
says...



I heard a Delta CEO saying this was one of those things driven by
bottom feeders. They wrote letters complaining about why they had to
pay for baggage handlers they never used and food they didn't want.
It is just part of the clamor for the lowest price possible for those
people who refuse to pay extra for any kind of service.
It is the like difference between going to a full service hardware
store and Home Depot.


Or going to a full service department store and Wal-Mart.


Exactly. I am not sure when we decided price was more important than
service and quality (probably around 1980-90) but things have gone
down hill since then.
I have figured out that on our vacations where we pack a lot of stuff
with us, the first class ticket is not really that much more money
than an unrestricted coach ticket by the time you tacked on all the
baggage fees, big seat fee and the other crap.
It is certainly worth it to us. They also seem to treat you nicer when
things go wrong.
I ended up getting 35,000 airline points out of our flight delays on
the last trip. That is more than enough for a free first class upgrade
next time. We could have bought a free change of clothes in Detroit if
we wanted. It just wasn't easy and We had some clothes in the carry
on.
This wasn't our first rodeo ;-)

We did stay in that Westin right in the airport. If you are getting
detained at DTW, that is the way to do it. You walk directly into the
lobby from concourse A and they have their own TSA gate to get back to
the plane the next day.


I haven't been there since before TSA, but Tampa has or had a nice hotel
on premises.