On Feb 6, 8:31*pm, Harry wrote:
On 2/6/10 8:21 PM, Jack wrote:





On Feb 6, 5:12 pm, *wrote:
On 2/6/10 4:56 PM, Jack wrote:

On Feb 5, 9:22 pm, * *wrote:
On 2/5/10 9:12 PM, BAR wrote:

In articlef889ddfb-72fc-4e37-9ca7-
, says....

On Feb 5, 7:49 pm, John * * *wrote:

UPS continues to be high in my esteem.

UPS?

please, don't get me started....

My cousin flys the China Alaska route for UPS.

UPS is a pretty good company, even if your cousin works for them. I find
the US Postal Service significantly less expensive and no slower for
delivery of the "care packages" of food snacks I send to my
college-attending nephews in Illinois and Florida. Some of the extra
expense of UPS is due to the fact that around here, the parcels are
handled by small private companies that add about 20-25% to the cost of
UPS shipping rates.

*Most* of the extra expense for UPS packages is because they are a
heavily unionized company. *Equivalent service with FedX is cost
competitive, and your package stands a much higher chance of making
there in one piece with FedX.

Sorry, jackoff, but if I drop my packages at the UPS terminal, instead
of one of the independent retail stores, the prices fall significantly..
Nice try.

Oh...I have found FEDEX much less reliable than either UPS or the USPS..

Sorry, but the rest of the world has a different experience with
shipping.

FedX is the best if it is something you care about and you want it to
actually get there. *USPS and UPS is about tied in their ability to
deliver, and is below FedX.

Your dementia is kicking in again.

Well, *this* took two seconds to pop up, jackoff:

Like this?

And plenty more where that came from...

carol of Fontana, CA January 27, 2010


UPS We had shipped home 7 suit cases 1 got lost than ship 1 week later
my luggage was voilated my personal items were in two different bags
were open and open my personal were messed with items 4 suit case were
damgaed there person take all our information via telephone we ask for
250.00 for ins to be added they didnot add value, I sent a coy of the
cost of the luggage they will only pay 100.00.per bag.and for my
personal items they open both.

thomas of brighton, MI January 21, 2010


Bought diesel genertor in az. paid ups 417.00 freight charge up front,
was not complete, missing gen, but was poorly created, engine was tip
over on side, moved fuel tank, broke alt. many broken parts,was
returned and recived credit for engine, but U P S decline settlement,
ups claim # 603649 pro# 512535505

John of Opelousas, LA January 19, 2010


Separately bubble rapped and tightly packed two studio monitors in one
box, with speaker faces covered with reinforced cardboard. Sent out
from a local UPS shipper store. Receiver said he received only one
speaker, and it was demolished. I filed a claim and 3 weeks later the
package was picked up and returned to me with a claim denied for
packaging error.

One of the speakers was totally gone, disappeared. UPS could not even
find it. The package weighed 31 pounds when i shipped it, it arrived
weighing about 14 pounds. UPS had nothing to say. I'll NEVER EVER USE
ups AGAIN. This cost me about 100 for a pair of 80 speakers, that i
couldn't even sell or use, or get them returned to me. I would have
been better off just setting the speakers on fire and cook marsh
mellows over them.

Roderick of encinitas, CA January 15, 2010


I own am Custom Glass Sign and Mirror company. I have been shipping
with UPS for 4 years now. 2 Parcels where broken last year within 17
days of each other. The first claim was denied. Once I provided UPS
with proof the parcels are packaged and crated above and beyound their
guide lines they approved the claim.I am going through the same long
drawn out process of proving my case once again. I have already made a
new mirror for my client and shipped it out to them. I am in the
process of writing a letter to the CEO of UPS , Mr D. Scott Davis. I
will be sending him a CERTIFIED LETTER discussing issues and concerns.
If my claim for 2500.00 is denied I intend to take them to small
claims court.

Matthew of Plainfield , IN December 21, 2009


A guitar shipped by store #4185 in Providence, RI arrived at my
apartment damaged from shipment last week. The shipper contacted the
UPS store on several occasions instructing them to file a claim, and
they refused--stating that it is the recipient's responsibility. UPS
policy clearly states that the shipper (the UPS store in this
instance) is responsible for all claims. The store flat refused to
file the claim, and has been unresponsive to my requests for
information on the claim. I filed the claim as the recipient, and now
UPS wants to pick up the guitar and ship it back to the UPS store--
which makes no sense. I paid for the guitar, and want to keep it--the
claim was filed for repair value, not replacement. If I allow it to be
shipped back, I cannot rest assured that I will ever get the guitar
back, nor can I be assured that the claim money will be awarded to me--
it would also go the shipper. In fact, UPS has stated on several
occasions that I WILL NOT get the guitar back if I go through with the
claim. I am basically completely stuck with no options left, and I
cannot trust this UPS store #4185 or UPS in general. The UPS store
#4185 in Providence, RI has been completely irresponsible during this
process, causing me to just about give up on the claim and never ship
with UPS again.

Also, the UPS store was asked to pack and ship the guitar, and they
have made the claim that the customer brought it in packed. The
shipper did buy insurance in excess of the value--300--and the claim
was only for a repair estimate of 150.

Calvin of Kiel, WI December 18, 2009


I sold a computerized carving machine on ebay a caraftsman compucarve.
I had ups pickup this item up on 12/04/09 it was delivered to Hardin
Kentucky on 12/07/09. My buyer called me and reported it was damaged
and he believed it was done in shipping. So I called ups and reported
that the package was damaged and they said they would investigate and
get back to me which they did not do. So today I called them back and
they said that the it was not packaged properly so the insurance I
took out would not be covered. When I shipped this item I shipped it
in the original box that sears shipped it in. And specifically asked
the driver before I helped him load it on the truck is this package ok
to ship and his reply was absolutely.I need some help if you can
please with this. I have seen nothing but nightmares about trying to
hold ups responsible for creating damages.

John of Emmaaus, PA December 18, 2009


I shipped a small machine in UPS boxes. I used two boxes and packed
the hell out of it. There was absolutely no movement. I shipped it
UPS, and took out 500.00 worth of insurance, as this was the amount I
needed to insure a 325.00 item The machine arrived with the box
smashed. The UPS driver told my customer not to worry, that it was
insured, and he remembered the box being dropped. From the damage to
the machine, it was at least a 5 foot straight drop. Even though UPS
states that it alone does package inspections, they sent it to a third
party for inspection. Their insurance company. They stated that it
wasn't packaged properly.

My brother had shipped a 25.00 item through ups with the same
results.He also took out their insurance. And his claim was also
denied. UPS sucks. In fine print, somewhere in their logs, they state
that every bit of packing material must be included in any return, and
it must be packaged EXACTLY as received. Hey. There ain't two
snowflakes alike. If that is their requirement, it should be in LARGE
PRINT on their UPS labels, so individuals who do not deal with UPS on
a regular basis can know. It seems to be a way to charge for
insurance, make extra money, and never have to pay a claim.

Michael of West Hollywood, CA December 14, 2009


I shipped a "high impact plastic" dog kennel (an item that is intended
to ship a 75-150 lbs live dog on an airplane). I placed the shipping
container in a cardboard box because I put some clothing in it. I
insured it. The UPS store excepted the package and shipped it. The
high impact plastic kennel was broken.

I issued a claim for the kennel. UPS denied the claim saying that the
cardboard box was not strong enough.

A) The item shipped was in-and-of-itself, a shipping container.
According to retail stores that sell the item, the kennel could have
been shipped WITHOUT a box. B) Let's assume under UPS guidelines, it
did need a box. The UPS store accepted the package, as I packed it and
charged me for insurance. This acceptance of the package should place
the UPS store in full responsibility for approval of the cardboard
container and the method of packing (to UPS standards).

Tracking# 1Z3W5R244229304467 In any event, the care with which this
package was treated is in question. You would have to take a hammer to
this item, or throw it from a moving truck to break it.

Below is an excerpt of a description of the item from the internet:

"Petmate Traditional Vari Kennel Portable Kennel (giant; 48"l X 32"w X
35"h; Tan; Plastic) By petmate, inccarriers Description: Portable Dog
Kennels: Petmate Kennel, Portable Dog Kennel, Petmate Brand Deluxe
Large Vari Kennel at PETCOThe giant Vari Kennel is great for giant
dogs like Great Danes, Greyhounds, Newfoundlands, St. Bernards, and
Bull Mastiffs. This extra durable and highly versatile carrier is the
ideal solution to taking your pet on vacations, vet visits, grooming
appointments, pet shows, and more. Airline approved transportation
easily converts to a pet shelter or bed--and is great for crate
training. The Vari Kennel line is made of high-impact plastic"

Van of Hagerstown, MD November 27, 2009


I used UPS to ship a package that could not be flipped over. The store
manager assured me it would not be flipped over and their employees
also stamped in with "this end up" and other stamps. UPS not only
flipped the package updside down but it was dropped several times. I
filed a complaint because I did insure the package. UPS's insurance
company denied payment even though the store manager called them and
said that they had told me it would not be flipped. I was denied my
claim because I had 2 1/2" of packing vs. 3".

Ron of Milwaukee, WI November 12, 2009


I am a regular seller on eBay and normally use the postal service for
shipping. On Oct 26, 2009 I sold a mega quilter and table to someone
in Washington State. Do to the size and the weight it was more
economical to send the packages through UPS. I boxed the items in four
boxes using 2" form around the products and foam peanuts to fill the
voids along with this I made cardboard inserts filled with heavy
crumpled up shopping bags. I took the boxes into the service center on
6th street in Oak Creek, Wisconsin and showed the counter person Joe
the boxes before I sealed them. He stated "everything was good" I
proceeded to secure the top with 2" pressure sensitive tape. We
labeled them and asked if I wanted insurance. I stated I would need to
have insurance enough to cover what the person bought them at. the
original price of the sewing machine and table was over 3000.00 I
insured it for the purchase price of 2 boxes for 700.00 each and two
Boxes for 300.00 each which totaled to 2000.00 for the shipment.

The packages arrived on the Friday of that week. The person who
receive it informed me that two of the boxes where dropped and that
they were going to take in the sewing machine to see if it could be
fixed (it could not). I informed her to get in touch with UPS because
the boxes where insured. She informs me she could not do anything and
was instructed to ship them back to the sender to file the claim. I
received the boxes back on the following Friday and inspected them.
The items where broke bent and jammed. I called UPS to place a claim
and this is where the nightmare stared. The person in the claim center
was very sorry for my damaged packages and would place the claim for
me. I asked can i bring in the packages to show the inspector the
damage. I did this because; if the inspector never worked with a
sewing machine or a quilting table they would not any what the are
looking for. the person at the claim center inform me that it is the
practice of UPS to have me box everything up and a diver will pick the
boxes up and take them to the center to be inspected by their staff
and I would be notified of the results.

The packages where picked up and they inspected the boxes and reported
to a third party processing center that the boxes where not packaged
properly, and that the claim was denied. The third party also did not
have any numbers to give to talk to some at the point that inspected
the boxes. I called the UPS claim center and requested a Supervisor
only after explaining this to three people and giving each person my
tracking numbers did I finally get to a supervisor. All were very
sorry for my damaged boxes and wanted to help me. This was sounding
like a canned response after a while. I inform the supervisor of the
problem and the response I got from the third party and want to know
the next step. The supervisor name Joe said I can dispute the findings
and reopened the claim. He just need to check on something and would
call me back in less then 1 hour.

Two hours later no call so I called the claim center again and after
explaining to two people that I needed to talk to Joe in claims they
transferred me to Jason in shipping, i ask Jason in shipping to
transfer me to Joes in Claims. Again I was placed on hold and Jason
came back on the line and told me he could. find Joe in claims, he
also was very sorry for my damaged boxes after a half an hour talking
to him to try a get the process on disputed claims, Jason inform me he
could not do anything. He also told me that i would half to wait for
someone in claims to call to give me the answers I asked. I am still
waiting.



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