On Sep 10, 2:14*pm, Frogwatch wrote:

Then I went to two other computer stores and told them my story and
they were shocked. *One said, "Really, they won't replace bad
software, thats amazing".

what happened to the 'warrant of merchantability'? under the law, a
company that markets itself as being in the computer business HAS to
sell you a WORKING computer suitable for uses they describe in their
marketing literature. it's the law...