On Mon, 22 Jun 2009 17:06:35 -0500, Vic Smith
wrote:

On Mon, 22 Jun 2009 17:38:50 -0400, "Eisboch"
wrote:


I later called Verizon tech support myself and had him walk me through the
configuration and ISP assignments again. Much to my surprise ... it
worked! So it's up again .... until Wednesday.

Sometimes it's not clear when there's a screwup.
About a month ago my Comcast internet stopped working.
Odd, because usually I lose phone/TV/internet.
I gave it overnight to fix itself, then called.
The girl was sharp, and walked me through the unplug this and that,
which I had already done.
Didn't work of course.
Then she asked for the Mac address of my modem.
Found that with a magnifying glass, gave it to her, and she said
unplug the modem again for a few seconds.
It worked.
She said the Mac address had been deleted from the database.
Go figure.
I spent half my life in IT but never had any interest in comm stuff,
so I let the kids do it.

--Vic

Comcast seems to have a hard time keeping mac addresses in their
database. Same thing has happened to me twice.

I think what happens is some entry-level dildo goes into delete
someone's mac address and inadvertently deletes someone else's.