Sorry, skipping over the posts that don't interest me does little
to recover the wasted bandwidth. It has already been wasted. As an ex-CEO
of an ISP company you, of course, know this. But then, how many CEOs
actually know much about the technical end of what their company does?
After leaving and cruising for a year, I get back online only to discover
that this tired thread is still rambling on. Get your old generator off of
your boat,
get a new one, and get on with the important part of why most of us
own a boat! And most importantly, GET A LIFE! I suspect that by
now FP has gathered enough missinformation to slap you with a
libel suit when the time is right.
Doug
"Geoffrey W. Schultz" wrote in message
9.17...
Well Bobsprit, you seem to act like you know what's been going on with
my litigation and clearly you don't. I spend 8 months of the year
cruising and have just returned. When I did return I found that
comments from other disgruntled owners were being attributed to me via
the staff of Fischer Panda. That didn't make me happy.
At the same time Fischer Panda finally lost their attempt to change the
jurisdiction of the law suit to FL. They wanted to fight this case on
their turf where the lemon laws are much milder, despite the fact that
they have multiple dealers in RI where I had the unit installed. I
wasn't present at the hearing, but I was told that the judge almost
laughed their lawyer out of court.
Anyhow, all that I've ever wanted out of my suit was to make me whole.
This unit has been a lemon since day 1, and all that I originally asked
for was a replacement generator. They refused. Then I kept investing
more $ into the litigation and under RI law I am entitled to have those
costs reimbursed. FP came back and offered to replace the generator
with units which were not acceptable to me for a lot of reasons (none of
which I feel compelled to debate here) but offered nothing for the legal
fees. Oh, and by the way, I also had to delete any comments about them
from the Internet. I said "no way" as at that time I could have bought
2 generators with my legal fees.
Finally I made one more attempt to settle this thing out of court. I
was ignored, so I bumped up my pressure and created the
www.FischerPandaSucks.com web site. I must admit that I expected more
input from other owners, but most seem to have chosen to not
participate. I can understand, but I know from e-mail and personal
contacts that lots of other people are having similar problems.
However, over 600 people have visited the site in the past week.
As far as me being a nut case, I'm far from that. I'll be one of the
first people to defend a company whose equipment works well. But I also
feel the need to let people know what doesn't work.
I'm the ex-CEO of New Enland's largest ISP before it was merged into a
large telecom company. Since then I've sailed over 20,000 miles and
plan to head out on a circumnavigation in January. I have the financial
wherewithal and technical ability to carry out such a campaign. I
certainly wish that others did too as I believe that we'd have a lot
less shoddy products on the market. I have never stated that ALL
Fischer Panda products are bad...just the version that I own.
My goal as an Internet CEO was to produce the highest quality product
that we could. We had multiple Internet news groups of which I was a
regular participant. When something didn't work I acknowledged it and
discussed what was necessary to fix it. Everything that people asked
for wasn't pssible, but I didn't try to run away or hide from the
problems. I wanted the best product available.
I've been attacked for my approach, but I have to remember that this is
unfortuantely so very common on the Internet. The Internet has allowed
the wimps of the world to anonymously belittle the people who do try to
change things. These are the people who would rather take one up the
tailpipe than fight. I'm not one of them.
So, I'm sorry if I've wasted your precious bandwidth by clogging up this
news group with my opinions. But you know what? I've learned to skip
articles that aren't of interest to me. So instead of attacking me, why
don't you skip over the posts that you aren't interested in and provide
some constructive feedback in the ones that you are.
-- Geoff
www.geoffschultz.org
www.FischerPandaSucks.com
(Bobsprit) wrote in
:
I thought
that the juvenile behaviour would be restricted to alt.sailing.asa,
but it seems that its members are now posting here as well. There
goes the mooring field!
This "bombing" of Fischer Panda has gone on for months and months.
While a few companies get away with bad products/Bad customer service,
I've learned that sometimes the customers are the real problem. Panda
even tried to resolve the problem and posted a response. They claim
improper installation and so on. We'll never no the whole story,
unless we all visit the boat or see detailed pics.
The web can be dangerous. A nutty consumer can do a lot of damage and
spin stories this way and that.
The juvenile responses were well times to what has essentially become
a well whipped and very dead horse.
Capt Robert B
C&C 32
NY