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Tom Francis - SWSports Tom Francis - SWSports is offline
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First recorded activity by BoatBanter: Sep 2008
Posts: 2,326
Default Sirius Customer Service...

On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.


Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music.


Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.


To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.