"RPSIII" wrote in message
. com...
Chuck wrote:

"hk" wrote in message
. ..
Chuck wrote:

"hk" wrote in message
. ..
wrote:
On Sep 11, 12:10 pm, hk wrote:
Chuck wrote:
http://www.youtube.com/watch?v=IHxFXcGv_Uc
This is bad for an 06 Model!
You have any idea why this is happening?

My guess would be shore power


In the absence of anything else, I was going to guess stray currents
(which may well be from shore power) from the boat of a boater in a
nearby slip or dock.

Yet another reason to avoid outdrives! :)

Good guess but not in this case. No shore power, nobody nearby with
shore power, no stray currents etc. Volvo-Penta says they had a
bonding or adhesion problem with the paint they used on some recent
outdrives. We are working with them to get it repainted.


Ahhh...boating esoterica...my favorite category! No parts need
replacing?

The question I need answered is what to do about it. Volvo-Penta says
it's out of warranty after 1 year and its my problem now! That wrong to
treat a customer that way who bought a $35,000 Chaparral boat!

Talk to your dealer and mfg'er about giving you a free or one hell of a
good deal on prepping, priming and repainting the outdrive. The mfg'er is
in a better position to negotiate with Volvo, and the mfg'er and dealer
are not interested in bad PR, so you really should be excellent position
for a free paint job, or one at nominal cost.

I would emphasize that they have an opportunity to highlight their quality
and customer service, and you would be a great salesman for their product.
At a last resort, I would let them know that if they refuse to help, you
will put on a major push to highlight your problem with your dealer,
mfg'er and Volvo. Including posts on every boating/fishing forum you can.
I would also contact the local TV consumer advocate and Boat/US Dept. of
Consumer Affairs. I had a minor problem with a new boat, and after
sending a letter to the President of the company, he called me and after
some negotiating, agreed to all of my requests. It was a win/win
situation.

AN EXCELLENT ANSWER. THANKS!!