BoatBanter.com - View Single Post

On 10 Dec 2003 12:09:57 -0800, (Backyard
Renegade) wrote:

Time Walker wrote in message . ..
On Tue, 9 Dec 2003 11:24:42 -0500, "Brian McCafferty"
wrote:

Dont Bother even considering raka their support is for ****

I sent them 5 emails for a price quote and got back exactly 0 replies
This is a digital age if you put an email address on your website you
better damn sure answer them or you will get NON-customers like me
who will NEVER buy from you

One of the reasons they are hard to get a hold of is they are probably
out in the shop, actually using the goo they sell. Anyway, there have
been times when even on the phone Larry has been short with me, and
talking with them, I don't know that they spend a lot of time with
computers. That all being said, I have many reasons why I have bought
my goo exclusively from them for several years now. Scotty

I dont care if they spend 8 seconds...8 minutes or 8 hours on their
computer if they put their email address on their webpage they better
devote the time in the day to answer their email or just take down
their email address

even a 6-7$ an hour employee could answer the phone and answer simple
emails like mine and choose which ones to send to " tech support"