JimH wrote:
wrote in message
...
On Dec 6, 10:48 am, HK wrote:
JimH wrote:
"Reginald P. Smithers III" wrote in message
...
The power of competition is amazing. I have been using Vonage for a
few
years, and can not tell the difference between Vonage and BellSouth
except
for the lower price and substantially more features offered by Vonage.
Today, I got an offer in the mail from AT&T offering VOIP and similar
features at the same price as Vonage. As long as Vonage continues to
provides excellent service, I will not change, but it is nice to see
the
market place working.
I spent an afternoon of grief with Vonage yesterday trying to resolve a
modem problem (no dial tone). It was eventually fixed on their end
(they
had to reconfigure a port) but only after dealing with 4 different
techs,
all of which were from India and hard to understand.
I haven't heard or seen a single reason to drop my hardwired phone
service for VOIP. Being an old-fashioned O.F., all I want from my home
phone is dial tone 99.9999999999999999999999999999% of the time and if I
have a question, an English speaker providing the answers.- Hide quoted
text -

- Show quoted text -
I am with you on this one. My partner has wanted to try VOIP, but I
have business peers who use it and it sucks. I consider any business
that uses VOIP over hardwire, cheap and unprofessional. I don't
wan,wan,wan,wan.wan.wan.wan.wan.t to,o,o,o,o,o,o,o, hear this ****
when I am talking to a business contact, and my clients never will
from me either

The actual phone service is not bad. It all depends on the quality of your
internet service. When speeds drop in my area (Time Warner sucks) then the
voice quality degrades to unacceptable.

Vonage needs to improve tech support and stop routing these calls through
India.


You want US tech support then double what you pay for Vonage service.