JimH wrote:
"Reginald P. Smithers III" wrote in message
...
The power of competition is amazing. I have been using Vonage for a few
years, and can not tell the difference between Vonage and BellSouth except
for the lower price and substantially more features offered by Vonage.

Today, I got an offer in the mail from AT&T offering VOIP and similar
features at the same price as Vonage. As long as Vonage continues to
provides excellent service, I will not change, but it is nice to see the
market place working.

I spent an afternoon of grief with Vonage yesterday trying to resolve a
modem problem (no dial tone). It was eventually fixed on their end (they
had to reconfigure a port) but only after dealing with 4 different techs,
all of which were from India and hard to understand.



That seems to be the biggest complaint, if you have to use their India
CS, it is a pain. I haven't had to call them since I set my system up.