Doug Kanter wrote:

"Don White" wrote in message
...

"Butch Davis" wrote in message
ink.net...
1900,

Racist?? Are you an idiot, or what? Ever try to get any tech service
or
assistance from those folks? They simply read from scripts as far as I
can
tell. Indian tech service sucks, IMO, and when I encounter it my
relationship with the company foisting such substandard service onto me
is
finished.

I have to agree. My son bought a Dell computer against my advice. He's
having a problem with his network card as diagnosed by his service
provider.
He called 'India' and wasted an hour talking to a 'service rep' who
insisted
nothing was wrong from 10,000 miles away. I advised my son to just
purchase a new card and listen to the 'old man' next time.



Whattya expect? Everyone wants to buy a computer for $600 today which sold
for $1500 two years ago. You think Dell's going to find people in Texas who
are fluent in English and will work for $5.75 per hour?




Perhaps in January 2005 in Crawford?

I had another "customer service" run-in today with another offshore
company, whose representative told me a product I bought would be in my
hands in five to seven days, as soon as it was shipped to my address
from Largo, Maryland. That's about 50 miles away. So I asked the person
on the other end of the phone where she was, and she said, "We're in
Largo." I asked her if she had heard of the Maryland county in which I
live. She said no. She obviously was not in Largo.

Found out she was in Manilla.

I just cancelled the order and will be sending a letter to the CEO of
the company involved.