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John H. John H. is offline
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First recorded activity by BoatBanter: Mar 2007
Posts: 3,543
Default Mustek "customer support"

On Fri, 28 Sep 2007 12:12:08 -0400, Gene Kearns
wrote:

On Fri, 28 Sep 2007 14:49:11 -0000,
penned the following well considered thoughts to the readers of
rec.boats:

Just a warning if you plan on buying a Mustek product. I spent almost
half hour with more than one Arab speaking "tech support" person
yesterday. Never did figure out what they were saying to me as I don't
understand Farce or whatever language they speak over there. Never did
get my problem fixed, wasted money in my book... Just a warning if you
are looking at video or dvd equipment..


Absolutely one of my greatest pet peeves..... a Google of "mustek
sucks" yielded over 68,000 responses.

I have promised myself that, in the future, any consideration given a
big ticket purchase or monthly commitment will involve a couple of
calls to the manufacturer's tech support line, first. Bad English?
ESL? No purchase from *that* manufacturer.


Now *that* is a damn good idea!