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Gene Kearns Gene Kearns is offline
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First recorded activity by BoatBanter: Jul 2007
Posts: 932
Default Mustek "customer support"

On Fri, 28 Sep 2007 11:46:56 -0400, HK penned the following well
considered thoughts to the readers of rec.boats:

John H. wrote:
On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom"
wrote:

wrote in message
oups.com...
Just a warning if you plan on buying a Mustek product. I spent almost
half hour with more than one Arab speaking "tech support" person
yesterday. Never did figure out what they were saying to me as I don't
understand Farce or whatever language they speak over there. Never did
get my problem fixed, wasted money in my book... Just a warning if you
are looking at video or dvd equipment..

Probably Indian.

Always ask for a supervisor when you get someone like that. You'll
eventually get a native speaker of English. Happened to me yesterday with
the corporate tumor which absorbed my mortgage from the previous company,
whose service was fantastic. "I'm sorry, but I'm having difficulty
understanding you. Can I speak to your supervisor?" I got an American to
talk to.

To make matters worse, they always seem to have phones that are soaked in
water each night, and their calls are routed through an old Casio digital
watch or something.


LOL!



Actually, almost all of these companies are now using "IP" telephone
service.


Must be through a packet shaper that deletes every 3rd packet to save
bandwidth....

--

Grady-White Gulfstream, out of Oak Island, NC.

Homepage
http://pamandgene.idleplay.net/

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