What Spare Parts Do You Carry?
On 6/4/2004 9:49 AM, Greg wrote:
I haven't had to do it lately but I know you used to be able to take a twisted
up, rusty old Crafstman tool back to Sears and they would give you a new one.
They still do. That's one great thing about Sears; they stand behind
their Craftsman handtool warranty. A couple years ago I squeezed too
hard on a rusty pair of Craftsman pliers and broke a handle off, and
they replaced it. My uncle took back a 25+ year old Craftsman socket
that he had cracked by over-torquing, and they replaced it.
In both cases, all they did was verify that it was a genuine Craftsman
handtool. Other than that, no questions asked.
--
~/Garth - 1966 Glastron V-142 Skiflite: "Blue-Boat"
"There is nothing - absolutely nothing - half so much worth doing
as simply messing about in boats."
-Kenneth Grahame, The Wind in the Willows
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