Wayne.B wrote:
Send the company a registered letter, return receipt requested, and
send a copy to your credit card customer service department.


It would certainly be interesting to see them try to wiggle
their way around this one in court!

Personally, I think companies who practice policies that are
either 'pushing the envelope' or are outright fraud, such as
denying customers the ability to cut off service,
slow-paying accounts, 'service fees' levied for no service
given, etc etc, should be outed with big publicity campaigns
.... they should be driven out of business.

DSK