DSK wrote:
Why not send them an email, or snail mail cancelling and then just stop
paying. Assuming you have it on credit card, just tell the credit card
company they are no longer authorized to charge you. The credit card
company has to listen you.


Actually, they don't. Read your credit card agreement very
carefully with regard to contractual obligations on
cancels/returns.


Gene Kearns wrote:
Good answer... and I have used this with great effect with assholes
like PayPal. However, they finally did answer the phone.... and I did
get disconnect from them at the hip.... they we one or two notches
above vongage on the food chain...

Remember, though.... time is on THEIR side.... and they'd love to
ignore your snail mail....


For many of the bottom-feeders among the credit card
business, time is also on their side. They make more money
by keeping you on the hook.


That said, I have generally had pretty good cooperation with
credit card companies avoiding and/or stopping this kind of
rip-off. At one point, my ISP was bought up by Earthlink and
converted to a credit card billing. About a month later I
got a different (faster & cheaper) ISP and tried to cancel.
Snail mail, email, messages left at their 800# which would
not under any circumstances connect you to a living human
being, etc etc. After a couple of months I asked the credit
card company to cancel, and after some hesitating, they did.

If all else fails, you can always cancel the credit card
account that it's billed to, assuming you can get them to
agree on what date you have a zero balance.

Lots of ways companies conspire to keep consumers on the
hook these days.

DSK


I've heard of people calling the CC company and reporting their card
"stolen" a new card is issued, and AOL , XM, Vonnage, or whoever is
dropped because you have to give permission to have their bills paid
by the CC co.