Capt. JG wrote:
I had an experience like that with a GPS. I had it for several years.
Finally, a friend drowned it. I brought it back to the WM (not the one I
bought it from, with no receipt). I told them that since this one drowned, I
was in the market for a new one and what did he recommend. He said, "it
drowned?" And, then he gave me a brand new one, the latest model (those
days) for no charge. He didn't even want the dead one.

--

Happened to my friend, are you reading around here Mark?, with a
fritzed out Garmin at a West Marine (I think) in Key West when four of
us arrived there having ridden from Ft. Lauderdale on pwc's for four
days.....anyway they replaced his dead GPS with no paperwork and no
questions asked...I don't think you could get that kind of friendly
service from any of the WM's up here in Long Island though.

richforman

"j" ganz @@
www.sailnow.com

"Gordon Wedman" wrote in message
news:yhAkg.65875$JX1.65714@edtnps82...

"Thomas Wentworth" wrote in message
news:%cykg.13$XJ4.7@trndny02...
Yesterday afternoon I stopped at a West Marine Store .. have you been to
one of these stores lately? The help ( wait,, I just typed "help" ,,
there want no "help" ) walk around with ear plugs, talking into a mike as
if they were police at a crime scene. And what do they say to each
other?

"John, do we carry anchors"? ... "John, what is a GPS"? ..... "John,
there is a guy here looking for a piece of hardware, what is hardware"?


I kid you not. It is laugh a minute nuts.

But the best part is the check-out lady. She carries on a conversation
with herself as she tries to figure out how to ring up sales.

"Come on computer, I know this is right, it didn't do this yesterday,
what am I doing wrong ,,, please swipe your card again and again and
again ,, where did you find that thing ,,, I hope they turn off the GPS
that is talking to me ,,, oh well, do you have cash".

I asked one clerk to show me a GPS handheld unit. He was busy talking
into the secret microphone. Then he looked up and said "I don't know
anything about these things, and John is busy trying to turn off the
security alarm so it might be awhile before you get any help".

HELP?

West Marine ,,, pass at your own risk


Its been said that the majority of people who respond to online talk shows
are people who have something to complain about. Happy people just sit
back and relax.
So here is a good news story about West Marine. A few years ago I
purchased a Xantrex 20 amp charger from them (it was Statpower in those
days). I used it one season. Next summer it works for 1 month and quits.
I take it back to them and they say they will get it checked out. Well it
took a couple of weeks but they gave me a brand new charger, an updated
version.