View Single Post
  #14   Report Post  
Carl Craver
 
Posts: n/a
Default Dealer service appointments and other lies


"Harry Krause" wrote in message
...
Carl Craver wrote:

When a customer makes an appointment at my shop
I work on it the same day they drop it off.

Whenever possible I also order parts in advance
to be ready for the job.

Carl G. Craver


"Greg" wrote in message
...

What is the average time between when the tell you to bring your boat in


and

they actually start working on it?





It really depends. If I drop off my Parker for service during the
season, I expect it to be ready the following weekend.


This is very reasonable time table.
There are a few circumstances that may require more time,
but I don't have room in my service lot to keep boats
for too long.

More dealers need to learn how to schedule appointments. It's a lot less
frustrating for customers and
there's a lot less chance of theft or damage to customer's
equipment while it's at the dealership.

Carl G. Craver