I'm not a Garmin fan - I've had three or four really unfortunate
customer service problems with them with one that was really bad and a
rather spectacular example of how not to deal with a customer.
After that last one, I have never purchased another Garmin unit again
and I never will.
I am sorry to hear that
I have just the opposite experience ... Have my 3rd GPS and also a
Garmin Fishfinder .. Their electronics, displays and user friendly
menues are the best out there (IMO)...
Customer service has been good too ...
Just their manuals stink to the point where they are useless ....
They have some really tech support guys but with Garmins sales going up
over the last years they are now a little overrun with the phone droid
tech support ..
Like:
Me: Hello, .. I have such and such question about this and that
function of a 276C ...
Phone Driod: *** Deer-Caught-In-The-Headlight-Silence **** ... Have
turned the unit on ... ?
Me: ... well thanks for your help anyways ... *click*
Matt