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Courtney
 
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Default Werner doesn't stand behind its paddles.

I hate to say it but it sounds to me like it's more of an owner induced
defect than a Werner induced defect. The paddle will last a long time if
properly taken care of as with anything but if something gets abused in one
way or another it's going to have a shorter life span. Werner will stand
behind their product not only for a year but for many more if something goes
wrong that's a manufacturer defect. I'm a little surprised though that they
didn't ask you to send the paddle into them so they could at least take a
look at it. As for storing my paddles, I've always kept them inside out of
the weather mostly because of theft than anything. I think like they said,
the shrink wrap is going to work the best. I think painting it will only
temporarily help it and will soon wear off and the glass will come through.
Good luck in whatever you decide to do.

Courtney


wrote in message
ups.com...
I have an odd problem with my paddle and I was wondering if anyone had
any suggestions. I'm almost ready to pitch it in the garbage. A few
weeks ago, a friend of mine was using my paddle and said she didn't
like it - it irritated her hands. She said when she finally buys a
kayak and paddle, she won't buy a fiberglass one like mine. I thought
nothing of it until it started to irritate my hands yesterday. The
shaft feels prickly when I run my hand along the length, and my palm
sparkled in the sun until I rinsed my hand in the lake.

It is a Werner fiberglass paddle, and it is 3.5 years old. It cost
$240. I splurged, but felt it would last a long time, so I am not
happy. Werner refuses to replace it since it is out of warranty (1
year), but they are sending me some shrink wrap stuff to put on. The
shrink wrap might work, but I'd have to cover the whole shaft - I don't
even want to touch it to carry it. What if I accidentally rub my eyes
with fiberglass fibers on my hands?

After pushing harder with Werner, they still refused to do anything for
me other than send me shrink wrap. They blamed me for leaving my paddle
in the cockpit of my boat (exposed to sun and the elements) during our
short (Vermont) paddling seasons. They say their paddles tend to last
20 years, but they take no responsibility when a paddle lasts 1/5 that
time. So I am wondering, how many of you leave your paddle in your boat
on your car for various lengths of time, vs. bringing it inside every
time?

Werner is being foolish because if I convince even one person to not
buy a Werner paddle, they would have been better off replacing mine.

I bought it from a local shop, and now I have dilema of where to buy a
replacement. I try to buy local and support small business owners, but
on the other hand, if I buy from EMS, REI, or L. L. Bean, I know I will
never have to worry about equipment failing before it should. Any
ideas?

I am thinking that spray paint may work better than shrink wrap. Any
comments?

Cathy