On Tue, 05 Jul 2005 14:11:01 -0400, HarryKrause
wrote:

Shortwave Sportfishing wrote:
This morning I did a friend a favor and delivered a 23 foot Aquasport
CC for him, did the delivery and took the owner out for an orientation
ride up - the usual delivery thing.

As it happened, my RC400 handheld chartplotter had failed to do a
software update and just locked up. I was going right by the
Raymarine facility in Merrimack, NH so I decided ahead of time to stop
in and drop it off for service saving some postage and insurance.

I walked into the facility and the receptionist took my information,
got on the horn and in less than five minutes, a technician appeared.
I explained the problem to him, he took my unit, said he'd be right
back and presto, five minutes later he comes out with a brand new
unit, makes the paperwork swap and I'm on my way.

Now that is service.

You forgot to mention the fact that you were wearing one of the
Palestinian dynamite vests, with the timer set for 20 minutes.

Not funny.