On 22 Feb 2005 07:01:05 -0800, "Ed" wrote:

With aol, you get a lot of disconnections, when you call tech support
you get someone from another country and trying to understand them is
something else, you are limited to what you can use with aol,ie other
software, and the most important is the cost of aol for the lack of
service one gets.

Ed

I have not had a disconnect from AOL (actually Compuserve, AOL ugly
step-sister) in well over a year. In the 7 years that I have had AOL
or Compuserve I have never felt the need to call tech support so I
don't know if they are responsive or not. I am not being a smart-ass,
but what other software do you need to use? Until recently having to
set up newsreaders I have not had to use other software with
Compuserve. Now that I have, it seemed to me that Agent and Outlook
Express worked as they should. I agree that I can find a local ISP for
less than the $21 I am paying for Compuserve - I just don't see the
service issues.

Dave Hall