Seems a preferece for existing customers is given. Can you blame them
when someone goes to the web for a $63 discount? An oil change on my
single cylinder engine is $25, so I do it myself. The labor rate is $75
a hour, so unless I'm really screwed up, I'm not going to the dealer. It
is comforting to know he will work on it as a priority.


Greg wrote:
My dealer
will get repairs done in 48-72 hours if he sold the motor to you. If
you are a stranger, and did not buy it from him, expect it to take 1-2
days longer. This alone is worth $63.


Do you really think the service department won't honor a warranty in the same
manner if you didn't buy it there? You better never move.
If you are taking the engine to the dealer for the regular maintenance you will
be giving the service department a lot more money than the meager profit the
sales department made when you were shopping price. I paid my dealer over $400
for an oil change, an impeller change and 4 spark plugs.