I hope you will accept their "apologies" gracefully. What can be gained by
anything else? If you were to play hardball at this point, it will look bad
later when they say they "offered apologies and dropped charges, but nothing
was good enough."
"After all," they will say, "it is our responsibility to minimize pricing by
controlling loss, for the sake of our customers, no matter the reason."
Let it go.
Scout

"Capt. Mooron" wrote in message
...
You bet....

I've just heard they seem to have changed their tune and want to "talk"...

They are willing to drop the charges if we will "cease & desist" this
campaign.

Apparently this is not the first time such an incident has transpired with
this firm!!

You can guess our reply....

CM

"katysails" wrote in message
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