Spam Me Please wrote:
If only GM would buy off J.D. Power they too could dominate the Annual
Initial Quality Study. GM execs should be fired for being so stupid as to
ignore such a easy maneuver to improve quality.

Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality
Study
Torrance, CA - Toyota and Lexus once again dominated the annual J.D. Power
and Associates Initial Quality Study which measures problems per 100
vehicles in the first 90 days of ownership. Toyota and Lexus vehicles ranked
highest in 6 of 16 segments with Lexus vehicles topping every segment in
which they compete.

The Lexus LS 430 premium luxury sedan had the fewest problems of any vehicle
in the study for the seventh consecutive year. Other Lexus vehicles at the
top of their respective segments included the GS 430/300 sport sedans, ES
300 luxury sedan and the Lexus RX 300 luxury utility vehicle.

Toyota vehicles at the head of their segments were the Toyota Prius in the
compact car segment and the Toyota Highlander in the midsize SUV segment.

"We are passionate about building quality into our vehicles," said Mark
Templin, Lexus vice president of service, parts, customer satisfaction and
training. "It's not merely a process for us...it's our culture. This study
is one of the leading indications that our efforts are effective."

In addition to awards for individual models, Toyota plants also scored well
in the study, sweeping the Asia Pacific Plant awards including the Platinum
Award for the Tahara plant which makes LS and GS, the Motomachi Plant that
builds Prius and the Tsutsumi plant where the ES 300 and Camry are built.



I don't understand GM at all. Last summer I rented a full-size Pontiac
sedan for 10 days. It was an almost new car, with under 1500 miles. It
was, to put it mildy, a piece of crap. Pieces and parts were falling
off, the ride was lousy and the rear suspension felt like something out
of the horse-and-buggy era. And the trunk was laughable.

I've been in other late model GM cars, including a couple of Escalades,
which should be top of the line, but they were not.

The Ford products seem better to me in terms of ride, fit and finish.
Friends who own them, however, tell me the GM trucks are pretty good.

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