You must not have had any experience in the real world, the winner of the
bogus survey would not be yelling, it would be the loser. No manufacturer
has ever accused JD Powers of using biased surveys. All we have is a
disgruntled used car salesman with an opinion.


"Gould 0738" wrote in message
...
I have expressed my opinion, and mentioned some actual experiences that
cuase
me to distrust the results of satisfaction surveys. We have examined
statements
directly from JD Powers stating that they charge a fee to mfgrs to get the
survey information. We have examined a statement directly from JD Powers
that
says the "winner has the option" to pay JD Powers a ton of dough to use
the JD
Powers name in advertising.

If you're looking for the silver bullet- a statement from JD Powers that
says,
"Since we can sell the right to use our name for some pretty big dough, it
makes sense for our winners to be predisposed to
making such a purchase. We know which companies are willing to make that
sort
of investment in their marketing based upon our existing business
relationships......" I can't furnish one, for obvious reasons.

If you're looking for a silver bullet from a manufacturer who publicly
admits
lobbying for certain questions to be included or ommitted from a survey,
once
again I don't have one. Who would say, "Yeah, we came out #1, but that was
because we managed to avoid very many satisfaction questions that dealt
with
this subject or that...we really did stink in those areas last year."?

Glad to see you're so demanding in your burden of proof. I can only assume
that
in your desire to avoid being the biggest hypocrite in sight, you'll
restrict
your own opinions and conclusions to the same standard. "Unless its
admitted by
the party accused, it can't be true." That's a pretty tight standard. It
will
let the wind out of some of the personal comments you cannot seem to avoid
making when you
do whatever it is you're doing that is your version of a reasonable
debate.

Why not use your usual screen name?
Ashamed?