Why I like Apple, continued.
Took a bit longer than usual, but I heard back from Apple with the
definitive answer that it will be shipping me a replacement iPad. The
analysis was that the charging port was indeed defective, and the on-off
switch was also out of spec, but working. So my iPad will be going to
the refurb factory and a new or refurb'ed unit will be shipped to me
this week and with the holiday, probably arrive next week. My first
Macbook was a refurb from Apple many years ago, and I couldn't tell it
from brand-new, so whatever I get back will be fine, with a new machine
warranty and eligible for AppleCare.
If this were a Dell or HP unit, I'd still be on the phone with the tech
guy reading off a script from Pakistan or India.
Got a three week old complete backup of the failed iPad, so I can easily
restore the replacement unit without much effort on my part.
--
Bozo Binned: Herring, Bert Robbins, JackGoff 452471atgmail.com,
Just-AN-Asshole, Tim, and Gunboy Alex, aka the Gang of Dull, Witless,
Insult-Tossing Trumpsters.
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