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RCE RCE is offline
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First recorded activity by BoatBanter: Dec 2006
Posts: 295
Default Comcast Cable problem solved!

On 6/14/2020 4:49 PM, Bill wrote:
RCE wrote:
On 6/14/2020 11:22 AM, wrote:
On Sun, 14 Jun 2020 09:46:52 -0400 (EDT), Justan Ohlphart
wrote:

Alex Wrote in message:
RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote:
None of my thoughts on the problem were valid. Turns out the
cable line that runs *under* my driveway has a fault or cut in it
and moisture has been slowly attacking it over the years.
It's not buried very deep apparently. What was happening is that
every time I left the house and the truck drove over the spot with
the damaged cable, it disturbed the connection and I'll lose
Internet. TV was still ok but the TV service only uses a small
part of the overall bandwidth. Internet and Voice (if you have it)
uses a lot of bandwidth. Super tech found it using a meter
that picks up leakage. He ran a new temporary cable from the
pedestal at the end of the driveway to the house and all works good
again. He even upgraded to the newest cable box and
programmed two of the voice activated remotes. Comcast will
contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable. Finally! After almost a
month it works great. Nice! What a strange issue. I guess
they will have to bury it away from the driveway? Yup. They have
to contact Dig Safe to come out and mark any utilities, water,
electricity, etc. and will then send a crew out to witch ditch a new
access along the driveway, under a walkway and into the house. They
run the cable through a plastic conduit. Cool thing is I now have the
latest and greatest "Gateway" plus the super tech upgraded my primary
cable box to the newest X1 type, programmed and gave me two X1 voice
controlled remotes and made sure it was all working. I had been using
the old school type remotes. All for free. Plus, Comcast is giving
me a unspecified credit on my account for the inconvenience.How are
they going to get it under your walkway? Those directional boring
machines can't be cheap to bring in and operate. The are also big and might screw up
your lawn.

Water jetting might work. I had some success with that method when
I lived up nawth. Works great in Florida.



I doubt it would work at all where I lived in Maryland. Too much rock
in the soil, that is basically hard packed clay anyway. It was hard
enough just driving a stake in the ground.


Depends on how deep you go and what the fill is on the lot your house
was build on. Comcast doesn't bury the cable very deep.



My cable is in conduit, so when they replaced the cable, just hooked the
new cable to the old and pulled it through.



The cable here is in some sort of plastic tubing but not rigid like
metal or PVC conduit. The tech tried pulling the old cable out but
it was hung up on something and then broke ... probably where the bad
spot was.



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