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Keyser Soze

On 10/12/18 2:37 PM, wrote:
On Fri, 12 Oct 2018 10:18:52 -0400, "Mr. Luddite"
wrote:

On 10/12/2018 9:37 AM, True North wrote:

Cable sucks and is expensive. Young people don't want it. My s9ns just stream what they want on their computers.
Just recently a competitive competitor to our provider offered us a deal we couldn't refuse so we changed. The pod providers retention dept called and admitted they could't compete. Then when taking the old equipment back to the store...the old guys pulled out the hard sell...offering to beat our new provider by $15.00 per month. I was a bit ****ed so we said forget it...we've changed for two years unless we're unhappy with the new service. I feel sorry for anyone who doesn't at least try to negotiate with the pirates.

Problem where we live is that Comcast is the only game in town for
Internet service and you need it to stream anything.

The cable TV portion of our monthly bill is very inexpensive for
"enhanced" basic service. The largest part of the bill is for Internet
service. I am not a big movie watcher, so I don't need a bunch of movie
channels. The cable service we have gives us all the Red Sox and
Patriots games plus things like the History Channel, Discovery Channel,
cable news like MSNBC, Fox, CNN, all the local network channels and
about 100 other channels that I never watch.

Mrs.E. likes movies but she just streams them via Netflix, Amazon, etc.
or orders them "On Demand" occasionally.

I am using DSL from the phone company. Comcast reliability is really
bad here. I am going to watch how all of the new "plant" they had to
install after Irma works out but so far it really does not seem to be
making them better. My FIL has Comcast and he uses his Echo/Alexa
thing a lot. He says the Comcast seems to be down a lot. We have not
tried to quantify that but when I had an online weather station I had
to turn off the logs because the hits were filling up the log file too
much. My wife had Comcast at the club, with a high dollar "commercial
grade" account and she was on the phone with them a lot. Part of the
problem is the idiots they have at the call centers. She had the
direct number for the call center manager and it still was not that
great.

These days many of the call center folks are in India or Pakistan. They
speak lousy English and are no real help. When I have a Comcast issue
that is not the mundane stuff, I drive a couple of miles over to the
Comcast area office and bitch at the service people there. They know
what they are doing.