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On Wed, 01 Feb 2017 15:31:27 -0500, wrote:

They need a backup network connection. Probably the most economic
would be something like one of Verizon's "hot spot" devices. That's
what I use on the boat to set up a Local Area Network. It creates a
very crisp 4G connection for a flat rate of $50/month.

https://www.verizonwireless.com/internet-devices/jetpack-mifi-6620l/

I suggested they just get a DSL modem but these folks are pretty
computer dumb. They contract out most of the actual IT design.
It is still a single point failure when you are depending on a remote
server.

===

That would work also. We use Century Link PRISM service which
combines, TV, phone and internet on a fiber optic back bone. It works
well and is more reliable than cable. Their LAN could be designed so
it is connected to both at the same time with automatic fail over, or
so that it could be easily switched from one provider to the other by
plugging into the other box.