Time to give up on garmin?
 

Get it fixed, then download the bluecharts and get the code all at no
cost, and don't feel bad about it.

The internet has its uses.


On Sat, 10 May 2008 23:49:42 GMT, (Richard
Casady) wrote:

On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing
wrote:

for years; I've been a garmin fan -- I've liked their UI and generally; I've
been really pleased with their products. I sitll have a working 12xl...

2 years ago I bought, what I thought was, a nice system (Garmin 498 sounder) --
however, I soon found out it was discontinued.

I began to have problems with it. So I hauled and replaced the tranducer as
that's what their tech support said it was... Same issues remained.

I have been told "no more software updates for it" -- but they'll take $175 from
me to "look at it and fix it if they can"

I thought I'd update to a non-discontinued model so I can get software updates
as they come out -- however, I need to use an external antenna.
I wanted their G2 Vision cards --- but the jump from 498 cost to a 4xxxx series
is 3x the cost ($2000 for a cheap 4xxxx series) . Apparently that's the
cheapest unit that uses an external atenna according to their tech support; the
rest are internal antennas.

Is it time to move on to something different? I've been responsible for close
to $10,000 in garmin purchases and feel like they've always been helpful; but
now that it's just little old me, "thanks for your money send us more" is their
attitude....
They won't say if the issues I'm having are 'fixable' -- so Im stuck with
sending my unit for a month or more + 175 or putting that 175 towards towards a
new (non-garmin) unit.

Anyone have any helpful thoughts?

Dump their slimy asses. If they don't stand up for their products in
the proper way, don't give them a dime.

Casady