Why was this published?
 

I think the Co and the dealer did right. i wouldn't have expected
groveling from the CEO, though. But i also wouldn't want freebie caps
and t-shirts either. I don't wear clothing that advertises for
companies. but the extra canvass was cool! I think they did right. it
was a misfortunate incident, but it does happen and I think they
reacted accordingly. But I'm still wondering about the flood boat
being sold as "used" part of the deal...

Chuck Gould wrote:

Unfair to Chaparral? Why?

The only perspective really presented is the p-o'd buyer's. All too
often
a buyer with a gripe isn't satisfied when a company bends over
backwards to make the situation right and demands that the dealer or
manufacturer bend over forward....and like it.

Devil's advocate:

1. Guy buys a new boat.
2. Boat runs fine and with no problems at all for 2-3 days.
3. Boat mysteriously sinks at the dock due to a loose (ned?) thru hull
4. Customer immediately offers to "settle" by accepting the next model
up the line as a susbstitute.............

DING DINGDINGDING alarm bell going off, at least for me.

Even the p-o'd buyer admits that he was given the next available
identical new boat as a replacement, the manufacturer paid all the
expenses involved with rasing his original boat, and even paid him a
day's wages for his time and trouble. He is upset because the factory
didn't actually say "sorry". I wonder if he would have been OK with
the factory saying "sorry", but taking none of the other steps to
remedy the situation?

Why was this published?
 

"Tim" wrote
I'm still wondering about the flood boat
being sold as "used" part of the deal...

Is this particular boat really comparable to a flooded car? Looks to me like
it was partially submerged in a relatively clean lake for less than a day.
Just sayin'.

Why was this published?
 

Ernest Scribbler wrote:
"Tim" wrote
I'm still wondering about the flood boat
being sold as "used" part of the deal...

Is this particular boat really comparable to a flooded car? Looks to me like
it was partially submerged in a relatively clean lake for less than a day.
Just sayin'.

I'm considering the electrical stuff being compromised Sure! they may
have cleaned the boat up and installed new interior, but theres places
that water has gotten into that hasn't manifested itself...yet.

Thats the way I see it.

I wonder what kind of dealer "warrenty" (if any) will it have?

Why was this published?
 

On Dec 6, 11:28�am, Tim wrote:
I think the Co and the dealer did right. i wouldn't have expected
groveling from the CEO, though. But i also wouldn't want freebie caps
and t-shirts either. I don't wear clothing that advertises for
companies. but the extra canvass was cool! I think they did right. it
was a misfortunate incident, but it does happen and I think they
reacted accordingly. But I'm still wondering about the flood boat
being sold as "used" part of the deal...



Chuck Gould wrote:

Unfair to Chaparral? Why?

The only perspective really presented is the p-o'd buyer's. All too
often
a buyer with a gripe isn't satisfied when a company bends over
backwards to make the situation right and demands that the dealer or
manufacturer bend over forward....and like it.

Devil's advocate:

1. Guy buys a new boat.
2. Boat runs fine and with no problems at all for 2-3 days.
3. Boat mysteriously sinks at the dock due to a loose (ned?) thru hull
4. Customer immediately offers to "settle" by accepting the next model
up the line as a susbstitute.............

DING DINGDINGDING � alarm bell going off, at least for me.

Even the p-o'd buyer admits that he was given the next available
identical new boat as a replacement, the manufacturer paid all the
expenses involved with rasing his original boat, and even paid him a
day's wages for his time and trouble. He is upset because the factory
didn't actually say "sorry". I wonder if he would have been OK with
the factory saying "sorry", but taking none of the other steps to
remedy the situation?- Hide quoted text -

- Show quoted text -

I have no probelm with the resale of the original boat, provided the
history of the vessel is disclosed. A fully informed buyer has the
right to make his or her own decision regarding the marketability and
value of the recovered boat. If I were selling that boat, I'd disclose
the history, and price it accordingly. I would likewise recommend
that the buyer employ a surveyor and rely on that person's report when
making a final determination of condition or suitability for purchase-
a step that protects the dealer as much as it does the buyer. If an
independent surveyor fails to find anything wrong with the boat and if
the dealer has truly and fully disclosed what he knows about the boat
it's pretty tough for a consumer to come back on the dealer a year or
two after the fact and say "You lied about this, tried to hide that,
etc."

The dealer also needs to be protected against claims from subsequent
owners. Party A is fully informed by the dealer. He buys the salvage
boat at 50% off retail, runs it and enjoys if for a summer, then sells
it to party B for a handsome profit.
Within a few months of the purchase, party B begins to realize that
there is evidence of a prior sinking and his attorney calls Party A to
raise heck. What's Party A going to say? "You're kidding! I just
bought that boat a few months earlier from XYZ Marine, and they never
told me a thing about that! I will swear that it never sank while I
owned it....."

Ultimately, the dealer will need a very simply worded, definite and
specific disclosure, signed by the buyer, in his sales file. Something
like: "Purchaser acknowleges that XYZ Marine has disclosed this 20XX
model 21-foot Pileknocker was partially or entirely submerged on
August 5, 20XX. With full knowledge of that incident and in
consideration of a negotiated discount in price Purchaser agrees to
purchase the vessel as is, where is, and without recourse of any kind
through XYZ Marine. XYZ Marine suggested that Purchaser employ a
surveyor to assess the condition and suitability of this vessel, and
Purchaser is not relying upon any statement made by XYZ Marine or any
representative regarding condition or suitability of this vessel"