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On May 30, 7:41?am, HK wrote:
Is there ANY "industry practice" you won't whore for, Chuck?- Hide quoted text - Of course. I don't condone lying- which is another area where you and I most definitely disagree. No need to "whore for" an enlightened approach that realizes *most* customers won't draw a clear distinction between the performance of the hull and the performance of the inboard or outboard engine. People with $1mm or more invested in opening a dealership for Brand X boats want to be able to deliver a predictable experience to the buyers and be in a position to effectively address any unhappy issues that surface after the sale. The majority of boaters are more likely to experience a mechanical problem with an engine than a failure of the hull. There's no need to stock parts and train service personnel to service every single brand of outboard available and not that much point doing so, either. Brand M outboard company is only going to pay warranty claims submitted by Brand M dealers- etc. |
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