Improved warranty for outboards
 

Honda Marine announces that a five year warranty previously available
on some Honda outboards is now offered with the entire product line.

Probably good news for outboard owners, other companies may improve
warranty coverage to remain comepetitive.


**********

Honda Marine Extends True 5 Warranty to
Full
Product
Line

Contacts
ALPHARETTA, Ga., May 7, 2007 - In the wake
of
securing consecutive recognitions for excellence
in
customer satisfaction from J.D. Power and the
National Marine Manufacturers Association (NMMA)
during the past three years, Honda Marine extends
its industry-first True 5 -year limited warranty
to
40 through 225 horsepower (hp) outboards
purchased
through participating dealers between April 1,
2007
and March 31, 2008. In addition, effective May
1,
True 5 will be offered on 2 through 30hp
models
purchased between May 1, 2007 and March 31, 2008.
The move to include these models extends Honda
Marine's True 5 warranty to its entire
product
line.

Improved warranty for outboards
 

Chuck Gould wrote:
Honda Marine announces that a five year warranty previously available
on some Honda outboards is now offered with the entire product line.
Probably good news for outboard owners, other companies may improve
warranty coverage to remain comepetitive.

I have no recent experience with other companies' warranties. But with
Honda, I'd say their coverage (and quality control) could definitely
use some improvement. Example: My new (in May '05) 20hp outboard, for
which I paid $2750, has been in the shop far more than on the water.
My maintenance/repair bills total $1,115 so far (that's 40% of what I
paid for the motor). The warranty has covered nothing so far. Maybe my
motor just has a case of the bad MoJo.... but needless to say, I'm not
a "happy" Honda customer (obviously, JD Powers didn't ask customers
like me). It ran ok yesterday though. and today I think it would run
if I gave it a try.... but I wouldn't count on it.

Rick

Improved warranty for outboards
 

Improved warranty for outboards
 

PhantMan wrote:
My maintenance/repair bills total $1,115 so far (that's 40% of what I
paid for the motor). The warranty has covered nothing so far.

trainfan1 wrote:
Are you sure someone didn't paint "Honda" on an old Scott/McCulloch &
sell it to you?

I wish they had. I think I could keep one of those running.

R

Improved warranty for outboards
 

Improved warranty for outboards
 

"trainfan1" wrote in message
...
lid wrote:
PhantMan wrote:
My maintenance/repair bills total $1,115 so far (that's 40% of what I
paid for the motor). The warranty has covered nothing so far.

trainfan1 wrote:
Are you sure someone didn't paint "Honda" on an old Scott/McCulloch &
sell it to you?

I wish they had. I think I could keep one of those running.

R

The Scotts were notorious for deciding completely on their own when they
wanted to run.

By the time McCulloch came into the picture, you couldn't keep a new
outboard running. They had to age - your position today that you "think
you could keep one of those running" probably would ring true. The ones
that are left today probably run better now than they ever did new.

A stark departure for a company that made superior chain saws in the 50's
& 60's.

Rob

A co worker in about 1963 used a McCulloch engine in a belly tanker to set a
land speed record for under 66 CID class at bonnieville. But you only had
to get it running for a short time. 2 times a day.

Improved warranty for outboards
 

"Gene Kearns" wrote in message
...

Honda Marine extends
5 -year limited warranty
to
40 through 225 horsepower (hp) outboards
purchased
through participating dealers between April 1,
2007
and March 31, 2008.



Suzuki has had 6 years for years!

--

Evinrude had 7 years of warranty for the past few years!

Improved warranty for outboards
 

On Mon, 07 May 2007 22:51:10 -0400, wrote:

On Mon, 07 May 2007 11:45:06 -0500, lid wrote:

Chuck Gould wrote:
Honda Marine announces that a five year warranty previously available
on some Honda outboards is now offered with the entire product line.
Probably good news for outboard owners, other companies may improve
warranty coverage to remain comepetitive.

I have no recent experience with other companies' warranties. But with
Honda, I'd say their coverage (and quality control) could definitely
use some improvement. Example: My new (in May '05) 20hp outboard, for
which I paid $2750, has been in the shop far more than on the water.
My maintenance/repair bills total $1,115 so far (that's 40% of what I
paid for the motor). The warranty has covered nothing so far. Maybe my
motor just has a case of the bad MoJo.... but needless to say, I'm not
a "happy" Honda customer (obviously, JD Powers didn't ask customers
like me). It ran ok yesterday though. and today I think it would run
if I gave it a try.... but I wouldn't count on it.

When I was looking for a motor I walked around dealer shops as much as
I could. Usually if you stay out of their way they assume you are a
customer and leave you alone. I saw as many Hondas titts up on the
bench as any other brand. The mechanics had no special love for them.
I went with a Merc 4 stroke (2002) and it just came off warranty. I
only had one problem and Merc took good care of me. I did have to
find a dealer who would really acknowlage it was a problem and pursue
it tho. That is always the real issue. BTW buying a motor from a
dealer is no gurantee that he will back you up later. I had to shop to
find one who would really support me. "Sales" has nothing to do with
"service". They are two different profit centers these days and might
as well be in two different states..

True story. I was actually at the dealership when this happened.
Honda rep walks in to talk about the dealership taking on Honda as an
engine. Owner asks about service training and parts support. The
Honda rep said with a straight face:

"Honda's don't need service, thus no service schools and parts are
available IF they are needed."

So they took Honda on temporarily. Couple of weeks later, a Honda 225
shows up with some kind of weird problem. Called tech support and
they were totally useless - it was like talking to a support tech at a
computer repair center - reading off a prepared script.

Resolution? They went to the local Honda car dealer and had one of
their techs look at it. He found the problem. :)